Scheduler

Job Title: Scheduler

Join a well-established Fire & Security firm with a diverse customer base spanning Commercial, Domestic, and Industrial sites. We are eager to welcome an experienced Scheduler to our team.

Position Details:

• Full-time, permanent role
• Monday – Friday, 8:30 am – 5:00 pm
• 23 days' holiday plus bank holidays, increasing to 25 days

Main Responsibilities

• Create weekly workloads and routes for engineers
• Ensure engineers have adequate workload, including handling failed jobs
• Order stock required for bespoke, pre-booked jobs
• Arrange stock collection for engineers, maintaining a stock float
• Communicate with clients regarding scheduled work
• Plan workloads according to Action Due date and client requests
• Handle initial inquiries from clients and engineers

Knowledge and Experience

• Previous experience managing and planning engineer workloads is essential
• Experience with CRMS, especially CASH, is advantageous
• Knowledge of the fire and security industry is preferred
• Strong communication, interpersonal, and customer service skills
• Ability to work independently and as part of a team
• Excellent organizational and prioritization skills
• Good geographical knowledge of the UK, including logistics and route planning
• Intermediate proficiency in Microsoft Excel and strong administrative skills

If you are local to the area and seeking a Scheduler position, please apply now. Successful applicants will be contacted by a four-way member.