Scheduler

Torus; Liverpool; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the non-profit sector is seeking a Scheduler to manage maintenance and construction works in Liverpool. The role involves planning, tracking performance, and ensuring high-quality customer service. Ideal candidates will demonstrate initiative and possess strong organisational skills, contributing to a positive safety culture and operational efficiency.

Qualifications

• Experience with computerised scheduling or planning systems.
• Good customer care skills.
• Understanding of maintenance and operational activities.

Responsibilities

• Plan and organise works to meet client targets and optimise resources.
• Track operatives' work accuracy and completion rates.
• Adjust schedules for leave, sickness, or disruptions.

Skills

Customer care skills

Proactive approach

Understanding of maintenance activities

Initiative

Tools

Computerised Scheduling systems

Excel

Job description

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This range is provided by Torus. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

We are seeking an organised and proactive Scheduler to plan and manage maintenance and construction works, ensuring smooth operations, compliance, and excellent customer service.

If you have a passion for precision and enjoy being the cornerstone of smooth operational planning, we’d love to hear from you!

Responsibilities:

• Plan and organise works to meet client targets, minimise downtime, and optimise resources.
• Handle internal and external inquiries, ensuring customer expectations are surpassed through dynamic adjustments.
• Track operatives' work accuracy and completion rates to provide performance insights.
• Foster a positive safety culture, monitor lone workers, and track operative activity throughout shifts.
• Prepare statistical and performance data using tools like Excel and internal systems.
• Work with colleagues to deliver an efficient repair and maintenance service within cost, time, and quality standards.
• Provide professional and high-quality communication, resolving inquiries efficiently and ensuring seamless service delivery.
• Adjust schedules for leave, sickness, or unforeseen disruptions and liaise with clients or contractors as needed.
• Handle clerical tasks, correspondence, and document coordination for the team.

Skills & Experience:

• Experience of using a computerised Scheduling or planning systems.
• Good customer care skills
• Willing to be proactive in the continuous improvement of a quality service
• Understanding of maintenance and operational activity
• Able to demonstrate initiative when dealing with situations and completing tasks.

Interview Process:

Candidates will undergo in-person interviews, consisting of a competency-based interview.

Additional Information:

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:

• Right to work verification
• 2x Completed references
• DBS check (if required for role)
• Completion of all new starter documentation including signed T&C’s

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

REF-221 725

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organization Management

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