Scheduler

Meridian Business Support; Crewe; On-site; GBP 40,000 - 60,000; Part time

Job summary

A Recruitment Agency is looking for a Scheduler to work weekends in Crewe. The role involves using scheduling software to manage job allocations for technicians while ensuring service level agreements are met. Candidates should have good Microsoft Excel skills and strong communication abilities. Planning experience is preferred. This part-time role offers £12.86 per hour, working 16-24 hours each weekend.

Qualifications

• Planning experience preferred.
• Positive attitude with a flexible and proactive approach.
• Good Microsoft Excel skills are necessary for the role.

Responsibilities

• Assign critical jobs to technicians using scheduling software.
• Manage technician availability through communication.
• Ensure all mandatory jobs are assigned.

Skills

Planning experience

Positive attitude

Good Microsoft Excel skills

Excellent communication skills

Ability to prioritise workload

Job description

Overview

Scheduler (Weekends)

£12.86 per hour – Part time hours - Weekends only

16-24 hours per weekend

Crewe

About the role

Meridian Business Support is currently recruiting for a Scheduler, to work on-site for a Private Care Provider with an office based in Crewe.

You will be using scheduling software, the scheduler will be managing the day to day balancing and allocation of jobs as required. Assigning critical jobs quickly to achieve strict service level agreements and following them through to completion. Responsible for ensuring all mandatory work for the following day is imported and distributed nationally into a schedule, that technicians can deliver efficiently using scheduling software and ensuring KPI targets are achieved.

Responsibilities

• Assign critical jobs to field technicians efficiently using scheduling software and following them through to completion in line with SLA.
• Technician availability is managed through regular communication with Regional Team Managers.
• Ensure all mandatory jobs are assigned and allocated to technicians on that day through periodic checks
• Quality checks to ensure that our scheduling software matches our front-end system
• Monitor a dedicated inbox to action operational requests
• Support an inbound technician helpline, resolving queries as required
• Problem solving and decision making in a fast-paced environment across a wide range of subjects.
• Resilient to changes in process as required to improve accuracy and efficiency in business practices.
• Ensure all mandatory and KPI work is imported and distributed efficiently into a schedule nationally using scheduling software and periodic checks.

Experience and skills required

• Planning experience, preferred
• Positive attitude, enthusiastic, flexible and proactive approach to achieve the departments’ objectives
• Assertiveness where necessary
• Good Microsoft Excel skills
• Excellent communication skills – both written and verbal
• Ability to prioritise workload

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.