SC227108 -Receptionist/Clerical Officer

NHS Grampian; Aberdeen City; On-site; GBP 20,000 - 25,000; Full time

Job summary

A health authority in Aberdeen is seeking a full-time Receptionist/Clerical Officer to join the AHP Administration Team. This role involves providing clerical and administrative support to various Allied Health Professions, handling inquiries, and adapting to a fast-paced outpatient environment. Ideal candidates will possess excellent communication skills and confidence in IT. Training for the Patient Management System will be provided, making this an excellent opportunity for motivated individuals.

Qualifications

• Self-motivated approach to tasks.
• Experience with Patient Management System is advantageous.

Responsibilities

• Act as Receptionist/Clerical Officer within the busy outpatient environment.
• Greet and assist the general public, handling enquires.
• Adapt to a fast-paced environment and manage time pressures.

Skills

Excellent communication skills

Good keyboard skills

Confidence in IT systems

Ability to cope with change

Job description

Overview

Receptionist/Clerical Officer, 37 hours per week, Permanent

Department: Patient Services

A vacancy has arisen within the AHP Administration Team for a full time Receptionist/Clerical Officer, who will be predominantly based at Aberdeen Health Village (office based position).

The AHP Administration Team is a large, city wide team, providing clerical and administrative support to the Allied Health Professions, including: Dietetics, Physiotherapy, Podiatry and Speech & Language Therapy.

Responsibilities

• Act as Receptionist/Clerical Officer within the busy outpatient environment, providing clerical and administrative support to the Allied Health Professions.
• Greet and assist the general public, handling enquires with clear and courteous communication.
• Adapt to a fast-paced environment, prioritise workload and manage time pressures effectively.
• Demonstrate good keyboard skills and confidence in the use of IT systems.
• Experience of the Patient Management System (PMS) is advantageous but not essential, as training will be provided.

Qualifications / Skills

• Excellent communication skills and a positive, self-motivated approach.
• Good keyboard skills and confidence in IT systems.
• Ability to cope with change and prioritise workload in a busy setting.

Informal Enquiries

For Informal Enquiries, Please Contact

• Rachel Donald, Deputy Service Manager — Tel: [phone]
• Hannah Marr, Assistant Support Manager — Tel: [phone]

Notes

Please be aware this advert may close early if sufficient applications are received.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.