SC Cleared Service Desk Analyst

JR United Kingdom; Milton Keynes; On-site; GBP 1,000; Full time

Job summary

A leading company is seeking a Security Cleared Service Desk Analyst to join their Second Line Service Desk team. This role involves providing technical support for a 24/7 service, handling incidents, and ensuring service delivery standards are met. Candidates must hold active SC clearance and have experience as a 1st Line Service Desk Analyst.

Qualifications

• Hold Active SC Clearance.
• Experience as a 1st Line Service Desk Analyst.

Responsibilities

• Provide technical support and service delivery.
• Assist with incident investigation and resolution.
• Create support documentation and provide technical coaching.

Skills

Technical support

Incident investigation

Service delivery

Job description

Job Details

Client: Lorien

Location: Not specified

Job Category: Other

EU work permit required: Yes

Job Statistics

Job Views: 2

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description

• SC Cleared Service Desk Analyst
• Start Date: ASAP - 04/08/2025
• Inside of IR35
• Hourly Rate: £17.87

The client is seeking a Security Cleared First Line Analyst to work within the Second Line Service Desk team, supporting a 24/7 x 365 service with rotating early, mid, and late shifts from 7am to 7pm.

The Analyst will provide technical support and service delivery, including incident investigation and resolution, request fulfillment, assisting with problem investigations, creating support documentation, and providing technical coaching, all while adhering to standards and procedures.

Key Skills and Requirements

• Hold Active SC Clearance
• Experience as a 1st Line Service Desk Analyst

If you are available and interested, please apply today!