Saturday Warehouse Admin Assistant

UPS; Northampton; On-site; GBP 23,000 - 27,000; Full time

Job summary

Join UPS as a Saturday Warehouse Admin Assistant in Northampton. You will perform general office tasks, assist in operations support, and manage customer inquiries. This role offers competitive pay, full training, and opportunities for internal progression in a dynamic environment.

Benefits

Competitive salary

Company pension scheme

Discounts at major retailers

Full training provided

Promotion from within policy

Qualifications

• Experience in a warehouse or office environment is preferred.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment and meet targets.

Responsibilities

• Handle package inquiries and assist with delivery issues.
• Perform general administration duties using UPS systems.
• Handle cash transactions and address corrections.

Skills

Communication

Flexibility

Customer Service

Teamwork

Self-motivation

Organization

Tools

Word

Excel

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She/They performs other tasks as requested.

Shift Available

08:00am to 17:00pm Saturday only (8 Hours)

Key Responsibilities

You will be liaising with customers, drivers and internal departments to assist in delivery query resolutions

Taking & making phone calls for Cash On Delivery (COD) payments

Investigating and contacting customers in the resolution of undeliverable packages

Driver check-in

Processing address corrections where necessary

Meet set targets on a daily basis

Responsible for any additional tasks given

Warehouse package handling required – various weights and sizes

General admin duties using various UPS systems

Adhoc tasks

Key Skills / Experience

Excellent communication skills face to face/over the telephone/email

Flexible, friendly attitude required

Able to work in a fast pace, time specific and targeted environment.

Work well in a team

Working knowledge of Word and Excel

Self motivated and well organized

Polite, professional confident manner

Customer service skills

Office or Warehouse environment

Some experience in a similar work environment would be an advantage

What You’ll Get

Competitive salary

Company pension scheme, discounts at major retailers (like Apple), cinemas and attractions (such as Alton Towers and The London Eye), plus many more benefits

Full training to help you perform at your best

Opportunities to progress – thanks to our ‘promotion from within policy’

Employee Type

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Truck Transportation

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