Saturday Showroom Host

Sytner Group; Renfrew; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading automotive company seeks a friendly and enthusiastic Saturday Showroom Host at Graypaul Ferrari Glasgow. This role involves welcoming customers, managing their visits, and providing a supportive experience, making it ideal for someone passionate about customer service.

Benefits

Enhanced Holiday Entitlement – 33 days including bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

High Street Discounts

Qualifications

• Prior Reception/Host or 'Front of House' experience is essential.
• Proactive communicator with management and dealership teams.
• Ability to anticipate customer needs and provide bespoke service.

Responsibilities

• Welcome customers and manage their visit to the showroom.
• Handle incoming calls and connect to appropriate departments.
• Ensure a personal and bespoke service for every guest.

Skills

Communication

Organisational skills

Customer service

Job description

About The Role

Graypaul Ferrari Glasgow is looking for a friendly and enthusiastic Saturday Showroom Host to join our fantastic Welcome team! As a Sytner Host, you should share your passion for our brand every day and immerse customers in the world of Ferrari.

You will welcome every customer through our doors, managing their visit by directing them to the correct department efficiently and offering refreshments throughout. You will also manage incoming calls and be responsible for connecting callers to the right department promptly.

About You

You will be the first impression on the phone for our clients and guests – so a warm and cheerful voice with an ability to efficiently transfer calls is essential. You will help proactively manage the experience of visitors to our showroom to ensure each customer and guest feels they have received a personal and bespoke service.

To provide the best service, you should be a proactive communicator with management and dealership teams, innovative in creating experiences, and able to use your initiative to delight customers. Collating customer knowledge and anticipating their needs are important, along with excellent organisational and preparation skills and a genuine passion for detail.

Candidates should have prior Reception/Host or ‘Front of House’ experience as a minimum requirement.

Why Sytner?

Sytner Group offers an industry-leading benefits package and is committed to creating an environment where everyone feels valued and can reach their full potential. Benefits include:

• Enhanced Holiday Entitlement – 33 days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every 5 years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary/community work

We value diversity and are committed to an equitable environment. Applications are welcome from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. Reasonable adjustments during the recruitment process can be requested.

We represent over 23 prestigious vehicle brands across 140 UK dealerships. Our focus on developing talent and building careers has resulted in high colleague engagement scores.