SARC Coordinator in Swindon)

Ad Warrior Ltd; Swindon; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading charity organization in Swindon is seeking a full-time SARC Coordinator to support the day-to-day operations of the Sexual Assault Referral Centre. You will be responsible for coordinating administrative duties, managing correspondence, and ensuring high-quality service delivery. This role requires proficiency in IT skills and a commitment to the charity's ethos. The position offers a salary starting at £24,956 with opportunities for growth and annual pay reviews.

Benefits

Comprehensive induction and training programme

Hybrid working policy

Employee Assistance Programme

Annual pay review

Employer contribution pension scheme

Qualifications

• Demonstrable proficiency in Intermediate IT skills (Microsoft Office).
• Experience in designing administrative systems and spreadsheets/databases.
• Ability to adapt according to the needs of the service.

Responsibilities

• Central point of contact for the Leadership of the service.
• Day to day co-ordination and delivery of all administration duties.
• Processing cases and referrals.

Skills

Proficiency in Intermediate IT skills (Microsoft Office)

Ability to design and maintain administrative systems

Strong communication skills

Education

English Language and Mathematics GCSE or equivalent

Job description

Overview

SARC Coordinator

Location: Swindon SARC, The Gables, Shrivenham Road

Salary: £24,956 per annum rising to £25,350 per annum on successful completion of probation

Vacancy Type: Permanent

Closing Date: 12 th October 2025

The Swindon Sexual Assault Referral Centre (SARC) is looking for a full time office based coordinator to support the smooth running of the Service.

The post holder will work alongside and support the SARC Manager and SARC Team Leader.

Responsibilities

• Central point of contact for the Leadership of the service
• Day to day co-ordination and delivery of all administration duties
• Taking calls and liaising with clients and professionals
• Completing follow up calls
• Processing cases and referrals
• Managing emails and all other correspondence
• Ability to work to tight deadlines
• Ensuring that the information provided is of the highest quality and that both clients and operational staff needs are met

Skills and Qualifications

• English Language and Mathematics GCSE or equivalent grade C or above
• Demonstrable proficiency in Intermediate IT skills (Microsoft Office)
• Experience and ability to design, maintain and develop administrative systems and spreadsheets / databases
• Affinity with ethos of the charity (Living in a society free from Sexual Violence)
• Flexibility and the ability to adapt according to the needs of the service

Benefits

• A comprehensive induction and training programme, with a hybrid working policy for a better work/life balance.
• A wellbeing day per financial year (1 st April to 31 st March)
• Access to external supervision to discuss personal or emotional responses to traumatic cases, to ensure emotional and psychological wellbeing.
• Health and wellbeing resources including their staff Wellbeing Group, Staff Consultation Committee and active participation in their employee engagement platform.
• Access to an Employee Assistance Programme which includes a 24/7 telephone helpline offering medical, emotional and financial support.
• Working for an organisation committed to Equality, Diversity and Inclusion. They encourage applications from all sections of the community, and all backgrounds regardless of age, race, faith, disability, neurodiversities, genders, gender expression or sexuality. First Light are a Disability Confident Committed Employer and have an LGBTQIA+ Staff Network.
• Annual pay review and employer contribution pension scheme.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

https://firstlight.peoplehr.net/Pages/JobBoard/Opening