SAP Support Analyst

Whitehall Resources Ltd; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An exciting opportunity has arisen for an experienced SAP Application Service Support Analyst to join a leading luxury retail brand. The position involves providing support for various SAP modules in a hybrid working environment, focusing on customer service excellence and continuous system improvement.

Qualifications

• Solid hands-on experience supporting SAP modules (SD, MM, WM, EWM, CAR, FICO).
• Experience in an SAP IS-Retail environment.
• Familiarity with ITIL practices or similar IT support frameworks.

Responsibilities

• Deliver first-class service in a fast-paced environment.
• Work with cross-functional IT teams and communicate technical concepts.
• Participate in on-call rotations and occasional weekend support.

Skills

SAP support experience

Excellent troubleshooting skills

Customer service mindset

Job description

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SAP Application Service Support Analyst

An exciting opportunity has arisen for an experienced SAP Application Service Support Analyst to join one of the most iconic retail brands in the world.
If you have proven SAP support experience and are passionate about delivering first-class service in a fast-paced environment, we’d love to hear from you.
Location: Hybrid – London

SAP Application Service Support Analyst

Do you have:

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Solid hands-on experience supporting SAP modules (ideally across SD, MM, WM, EWM, CAR, FICO)?
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Experience working in an SAP IS-Retail environment?
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Excellent troubleshooting skills with a focus on root cause analysis?
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Experience working with cross-functional IT teams and business users?
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A strong customer service mindset and the ability to communicate technical concepts clearly?
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Familiarity with ITIL practices or similar IT support frameworks?
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Willingness to participate in on-call rotations and occasional weekend support?

Do you want:

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To work with a globally recognised luxury brand?
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To be part of a team focused on service excellence and innovation?
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Opportunities to grow and stay on top of the latest SAP trends and updates?
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To help drive continuous improvement in SAP service delivery?

If so, then please do apply!
SAP | Support | IS-Retail | HANA | SD/MM/WM | FICO |

All of our opportunities require that applicants are eligible to work in the specified country/location, unless otherwise stated in the job description.

Whitehall Resources are an equal opportunities employer who value a diverse and inclusive working environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, national origin, pregnancy, disability, age, veteran status, or other characteristics.