SAP S/4HANA Manufacturing Support Consultant Role - c.£55K-£75K OTE - UK

JR United Kingdom; Ipswich; On-site; GBP 40,000 - 70,000; Full time

Job summary

A leading SAP Gold Consultancy is seeking SAP S/4HANA Support Consultants to provide functional and technical support for various modules. This dynamic role involves monitoring service tickets, analyzing system issues, and collaborating with end-users to enhance business processes. Ideal candidates will have strong career achievements, excellent English skills, and a proactive customer service approach.

Qualifications

• C2 English proficiency required.
• Candidates should have a stable and progressive career.
• Possession of a valid UK or EU passport.

Responsibilities

• Provide day-to-day functional and technical support for SAP S/4HANA modules.
• Monitor and manage service tickets/incidents using ITSM tools.
• Analyze and resolve system issues with corrective actions.

Skills

Customer service

Analytical skills

Collaboration

Tools

ITSM tools (ServiceNow, Remedy)

Job description

We’re recruiting for an SAP Gold Consultancy and VAR.

They recently won an SAP award for excellent customer service, deliver exceptional SAP S/4HANA solutions on time and within budget, and have hired exceptional S/4HANA people from the Big 4 and SIs.

They have ambitious growth plans and require SAP S/4HANA Support Consultants & a HANA Support Consultant.

The roles entail:

• Providing day-to-day functional and technical support for SAP S/4HANA modules (e.g., Finance, Manufacturing, Procurement, Sales) & HANA.
• Monitoring and managing service tickets/incidents using ITSM tools (ServiceNow, Remedy, etc.)
• Analysing and resolving system issues, analyzing root cause, and applying corrective/preventive actions.
• Collaborating with end-users to understand business processes and recommend improvements.

All applicants should be well-presented, personable, and dynamic. You must have achieved a stable and progressive career, possess a valid UK or EU passport, have excellent references, C2 English proficiency, and exceptional people skills.