SAP Change and Training Director

La Fosse; London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

A dynamic and experienced SAP Change & Training Director is sought to lead the organisational change and training workstream for an S/4HANA transformation programme in London. This critical role involves shaping the change management strategy, ensuring user adoption, and fostering a positive culture around the transformation. The successful candidate will have extensive SAP experience, particularly in S/4HANA, and proven success in driving business benefits through effective change management.

Qualifications

• 10+ years in SAP change management and training.
• Proven success in S/4HANA implementations.
• Strong influence and engagement skills.

Responsibilities

• Develop and execute change management strategy for S/4HANA.
• Design and deliver training programmes for users.
• Lead and mentor a team of change professionals.

Skills

Change management methodologies

Training delivery

Communication

Leadership

Analytical skills

Job description

SAP Change & Training Director (Outside IR35)

Location: London (Hybrid - 2-3 days per week onsite)

We are seeking an experienced and dynamic SAP Change & Training Director to lead the organisational change management and training workstream for our S/4HANA transformation programme. This is a critical leadership role, responsible for ensuring the successful adoption of our new SAP S/4HANA system across the organisation.

About the Role:

As the SAP Change & Training Director, you will be instrumental in shaping and executing the change management and training strategy for our ambitious S/4HANA implementation. You will work closely with programme leadership, functional teams, and business stakeholders to minimise disruption, maximise user adoption, and embed new ways of working.

Key Responsibilities:

• Develop and execute a comprehensive change management strategy for the S/4HANA programme, encompassing stakeholder engagement, communication, impact assessment, and readiness planning.
• Design, develop, and deliver a robust training programme for all levels of users, ensuring effective knowledge transfer and skill development for the new S/4HANA environment.
• Lead and manage a team of change and training professionals, providing guidance, mentorship, and support.
• Collaborate with business process owners and functional leads to understand process changes and translate them into effective change and training interventions.
• Identify potential resistance points and develop mitigation strategies to drive successful adoption.
• Establish and track key performance indicators (KPIs) for change and training effectiveness, reporting regularly to programme leadership.
• Champion the benefits of the S/4HANA transformation and foster a positive change culture within the organisation.
• Manage relationships with external vendors and partners as required for change and training initiatives.
• Ensure all change and training activities are delivered on time, within budget, and to a high quality.

Skills and Experience:

• Extensive experience (10+ years) in leading large-scale SAP change management and training programmes, with significant exposure to S/4HANA implementations.
• Proven track record of successfully driving user adoption and delivering tangible business benefits from SAP transformations.
• Deep understanding of change management methodologies (e.g., ADKAR, Prosci) and best practices.
• Strong instructional design and training delivery expertise, including the use of various learning modalities.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Demonstrated ability to build, lead, and motivate high-performing teams.
• Strong analytical and problem-solving skills, with a results-oriented approach.
• Experience working in a complex, global organisation is highly desirable.
• Ability to work independently and collaboratively in a fast-paced environment.