SAP Capability & Delivery Lead (CDL)

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

A forward-thinking company seeks an SAP Capability & Delivery Lead to ensure the quality of SAP engagements. This pivotal role involves driving the growth of the SAP business, managing resources effectively across various locations, and embedding scalable methods for delivery assurance. The ideal candidate will possess significant experience in SAP transformations, both functional and technical, and demonstrate strong leadership capabilities. Join an innovative team focused on continuous improvement and delivering high-quality results in a dynamic environment.

Qualifications

• Significant experience in delivering SAP business and technology transformations.
• Strong people leadership and performance management experience.

Responsibilities

• Ensure quality delivery of all SAP engagements through a matrixed team.
• Manage resource planning and recruitment for SAP engagements.

Skills

SAP Transformations

Change Management

Delivery Leadership

Emotional Intelligence

Performance Management

Tools

Estimating Tools

Quality Metrics

Job description

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SAP Capability & Delivery Lead (CDL), London

Client: KPMG-United Kingdom

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 47b82a51f19f

Job Views: 11

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

Job description

Summary of Role

The SAP CDL is accountable for the quality of delivery of all SAP engagements, both functional and technical, through a matrixed team of Engagement Leaders and Engagement Managers. The CDL enables the growth of our SAP business by validating dealboard submissions, driving resourcing (on, near and offshore), embedding scalable and repeatable methods, incorporating lessons learned to improve delivery, and providing delivery assurance to SAP engagements.

Responsibilities

Sales

• Provide constructive challenge through the Deal Board and Solution Review processes with strong focus on delivery risk, client obligations, fixed price contingency level and risks that could erode EP and impact delivery success.
• Identify and initiate new opportunities from existing SAP engagements.
• EQCR for complex SAP deliveries - opportunity through to engagement.

Capability Build

Resourcing

• Grow team of SAP Engagement Leaders and Engagement Managers to ensure strength in delivery management.
• Approve EL and EM accreditation requests for SAP service lines.
• Maintain tight visibility of pipeline to ensure to resourcing budgets and targets are aligned and agreed for each year.
• Manage timely resource planning and recruitment of functional and technical resources for all SAP engagements across all locations - on, near and offshore along with global reach to other KPMG locations and third parties.
• Ensure engagement team make up contains the right skills experience and diversity.
• Ensure competitive delivery capability through driving optimum delivery team mix (on, near and offshore and team pyramid).

Methods, training & ways of working

• Work closely with on, near and offshore leadership to build consistent, efficient and quality focussed ways of working and ensure continued focus on strengthening and embedding.
• Drive ways of working across geographies, coaching and supporting on cultural difference and style.
• Maintain and rollout training on functional and technical components as well as delivery risk management, commercial management, client management across on, near and offshore resources.
• Create and maintain scalable and repeatable estimating and delivery methods, continuously incorporating lessons learned and emerging shift AI.
• Drive alignment of delivery method across complementary parts of the business eg Risk and Controls, Tax, Change, Training to ensure consistency of delivery.
• Feed into the global Powered assets and methods to ensure continued learning from delivered programmes and an aligned global delivery method.

Delivery Assurance

• Conduct monthly Delivery and Quality KPI measurements to enable timely intervention and correction on SAP engagements to maximise successful delivery and minimise EP erosion/writeoff.
• Attend SAP engagement EQCR sessions to offer additional support and challenge.
• Ensure collaboration between Functional and Technology teams at all times to enable delivery as one aligned team with full clarity of accountability and responsibility.
• Monitor successful transition to Evolution services (where applicable).

Continuous Improvement

• Own the Delivery Excellence/Quality Strategy, roadmap and deliverables.
• Measure and drive improvement in the metric of the cost of poor quality across the portfolio of SAP programmes.
• Encourage cross platform learnings and champion a delivery community across KPMG.

Skills & Qualification

• Significant experience of delivering business and technology transformations involving SAP.
• Significant experience of both functional and technical aspects of delivery, including change management as well as experience of commercial management of engagements and managing clients against their obligations.
• Experience of delivering on, near and offshore.
• Experience of delivery methods, estimating tools and quality metrics.
• Strong track record of building delivery leadership capabilities.
• Significant people leadership and performance management experience, including experience of coaching or managing a wide range of staff from different geographies.
• Ability to guide and challenge in supportive manner - strong combination of emotional intelligence and assertiveness.
• Operational experience with a focus on quality of resources and cost efficiency.
• Experience of presenting findings and analysis to Senior Leadership and providing robust insights and recommendations.