Sample Registration Assistant

SGS Société Générale de Surveillance SA.; Ellesmere Port; On-site; GBP 24,000; Full time

Job summary

SGS Société Générale de Surveillance SA. is seeking a Sample Registration Assistant to accurately register samples from customers in Ellesmere Port. The role involves customer interaction to ensure timely analysis and accurate data management, offering a dynamic work environment with competitive benefits.

Benefits

Performance related bonus

Private medical cover

Generous Annual Leave allowance

Birthday leave

Discounted Gym Membership

Electric vehicle leasing scheme

Enhanced maternity/paternity pay

Length of Service Awards

Qualifications

• Experience in a high-volume submission environment.
• Able to meet tight deadlines.
• GCSE in Science, Mathematics, and English grades A to C or equivalent.

Responsibilities

• Register samples accurately and timely into the laboratory system.
• Liaise with customer service on sample queries.
• Ensure customer equipment data is correct and up to date.

Skills

Customer Service

Attention to Detail

Time Management

Education

GCSE in Science

GCSE in Mathematics

GCSE in English

Job description

SGS are the world’s leading testing, inspection and certification company.

We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

We deliver services that touch every part of human activity and improve millions of lives - from ensuring the safety of food, clothing, transportation, and medicine to better testing in the nuclear industry. Whatever your role, you will make an important contribution to delivering safer products, better services and keeping society connected.

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

• Performance related bonus (discretionary and subject to eligibility criteria)
• Private medical cover (subject to eligibility criteria)
• Generous Annual Leave allowance (increasing with service) plus bank holidays.
• An additional day off for your birthday
• Discounted Gym Membership
• Access to electric vehicle leasing scheme (subject to eligibility criteria)
• Enhanced maternity/paternity and adoption pay.
• Length of Service Awards

Job Description

• Job Title: Sample RegistrationAssistant
• Job Type:Permanent
• Job Location: Ellesmere Port
• Salary £23,810

Here at SGS we offer a dynamic work environment in a leading global company with sites throughout the UK, with our head office and key laboratory site being based in Ellesmere Port. we are currently recruiting for a Sample Registration Assistant

Main Purpose of Role

• To register samples received from customers into the relevant laboratory systemin an accurate and timely manner in order for the laboratory to carry out the analysis.
• To effectively liaise with customer service on a daily basis in relation to sample queries and deviating samples in order to provide a high level of customer service.
• To create customer references in the relevant laboratory system and ensure all customer equipment data correct and up to date
• Print customer asset labels for registration/mobile app

Ensure accurate entry and receipt of incoming samples onto Labware ensuring they adhered to, and the correct analysis is assigned, printing labels as required for samples with unique Labware label system to be dispatched to the customer.

Distribute sample information to the appropriate departments .

Respond to customer requests and process all samples in accordance with these requests ensuring support is provided to the customer where needed.

Qualifications

To be successful you'll need

• Experience in working within a high-volume submission / fast paced environment and working to a tight deadline.
• GCSE in Science, Mathematics and English grades A to C or equivalent.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.