Sample Registration Assistant

Nuclearinst; Ellesmere Port; On-site; GBP 24,000; Full time

Job summary

Join a dynamic global company as a Sample Registration Assistant in Ellesmere Port. This role is crucial for ensuring the accurate registration of samples, enabling the laboratory to perform essential analyses. You will thrive in a fast-paced environment, managing customer interactions and ensuring data accuracy. With a commitment to quality and integrity, this role offers the chance to contribute to vital services that improve lives. The company values its employees and offers a range of perks, making this an exciting opportunity for those looking to make a meaningful impact in their career.

Benefits

Performance related bonus

Private medical cover

Competitive pension scheme

Generous Annual Leave

Additional day off for birthday

Discounted Gym Membership

Retailer Discounts

Electric vehicle leasing scheme

Enhanced maternity/paternity pay

Length of Service Awards

Qualifications

• Experience in a fast-paced environment with tight deadlines.
• Previous data entry and administrative experience required.

Responsibilities

• Register samples accurately for laboratory analysis.
• Liaise with customer service for sample queries.
• Ensure correct entry of customer data in the system.

Skills

Data Entry

Customer Service

Time Management

Education

GCSE in Science

GCSE in Mathematics

GCSE in English

Tools

Labware

Job description

Company Description

SGS are the world’s leading testing, inspection and certification company.

We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

We deliver services that touch every part of human activity and improve millions of lives - from ensuring the safety of food, clothing, transportation, and medicine to better testing in the nuclear industry. Whatever your role, you will make an important contribution to delivering safer products, better services and keeping society connected.

At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:

1. Performance related bonus (discretionary and subject to eligibility criteria)
2. Private medical cover (subject to eligibility criteria)
3. Competitive pension scheme + Life Assurance
4. Generous Annual Leave allowance (increasing with service) plus bank holidays.
5. An additional day off for your birthday
6. Discounted Gym Membership
7. Retailer Discounts
8. Access to electric vehicle leasing scheme (subject to eligibility criteria)
9. Enhanced maternity/paternity and adoption pay.
10. Length of Service Awards
11. Christmas Vouchers
12. Health & Wellbeing initiatives

Job Description

• Job Title: Sample Registration Assistant
• Job Type: Permanent
• Hours: 37.5 Hours Monday - Friday 9am - 5pm
• Job Location: Ellesmere Port
• Salary: £23,810

Here at SGS we offer a dynamic work environment in a leading global company with sites throughout the UK, with our head office and key laboratory site being based in Ellesmere Port. We are currently recruiting for a Sample Registration Assistant.

Main Purpose of Role

• To register samples received from customers into the relevant laboratory system in an accurate and timely manner in order for the laboratory to carry out the analysis.
• To effectively liaise with customer service on a daily basis in relation to sample queries and deviating samples in order to provide a high level of customer service.
• To create customer references in the relevant laboratory system and ensure all customer equipment data is correct and up to date.
• Print customer asset labels for registration/mobile app.
• Ensure accurate entry and receipt of incoming samples onto Labware ensuring they adhere to the correct analysis assigned, printing labels as required for samples with unique Labware label system to be dispatched to the customer.
• Distribute sample information to the appropriate departments.
• Respond to customer requests and process all samples in accordance with these requests ensuring support is provided to the customer where needed.

Qualifications

To be successful you'll need:

• Experience in working within a high-volume submission / fast-paced environment and working to tight deadlines.
• Previous Data Entry/ Admin experience.
• GCSE in Science, Mathematics and English grades A to C or equivalent.

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

APPLY NOW for full consideration, you can be sure that your application will be treated confidentially and impartially, and you will always receive an update within 10 business days.