Sample & Asset Coordinator

River Island; City of Westminster; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading fashion retailer in the City of Westminster seeks a Sample & Asset Coordinator to manage product samples throughout the e-commerce studio process. This role involves tracking products from photography to upload, ensuring timely completion, and facilitating communication between studio and buying teams. Ideal candidates will possess strong organizational and communication skills, thrive in fast-paced environments, and be proficient in Microsoft Office. Competitive benefits include a generous staff discount and flexible working options.

Benefits

50% staff discount

Free onsite gym

Subsidised restaurant & cafe

23 days paid holiday

Qualifications

• Highly organized with capability to manage high volumes of product samples.
• Able to thrive in a fast-paced, high-volume work environment.
• Proactive and adaptable team player within an e-commerce studio setting.

Responsibilities

• Manage the daily flow of all product lines through the in-house studio.
• Track product status throughout the studio pipeline.
• Monitor and escalate urgent product needs.

Skills

Microsoft PowerPoint

Excel

Word

Strong communication

Collaboration skills

Job description

Overview

The Sample & Asset Coordinator plays a key role in supporting the efficient movement of products through the e-commerce studio process from sample handover to asset output. This position ensures that product samples are tracked, prioritised, and managed through photography, retouching, and uploading phases. Acting as a central point of communication between studio, retouch, and buying teams, the Sample & Asset Coordinator is responsible for maintaining daily workflow, addressing delays, and ensuring products go live within agreed timeframes.

Responsibilities

• Manage the daily flow of all product lines through the in-house studio.
• Track product status throughout the studio pipeline, ensuring timely handovers between teams.
• Monitor and escalate urgent product needs to ensure priority handling.
• Create and distribute daily priority lists for the retouching function based on recently shot products.
• Provide daily reports on product progression - shot, retouched, uploaded, and live - to internal stakeholders.
• Liaise with buying teams to locate or request samples for upcoming shoots.
• Conduct daily checks on product availability and escalate missing or delayed items.
• Facilitate the return of product samples to the buying team post-shoot.
• Support other studio areas when needed to meet online readiness and sales goals.

Qualifications

• Proficient with Microsoft PowerPoint, Excel, and Word.
• Highly organised with the ability to manage and track high volumes of product samples.
• Strong communication and collaboration skills; confident engaging with cross-functional teams.
• Able to thrive in a fast-paced, high-volume work environment.
• Proactive and adaptable team player within an e-commerce studio setting.

What we can offer

• Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site.
• Discounts and wellbeing solutions through Reward Gateway to help reduce everyday expenses.
• Free onsite gym, subsidised restaurant & cafe; various social events throughout the year.
• Support for diverse family setups, including enhanced maternity, paternity, adoption & fertility treatment; collaboration with Retail Trust for additional support.
• Flexible working, payday, and occasional early finish Fridays.
• Give as you earn scheme with a yearly Giver Island day and matched funding.
• Opportunities for upskilling through on-the-job training and qualifications, with a succession plan for progression.
• 23 days paid holiday, with option to purchase additional holidays twice a year.

Keeping You Safe At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values— including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs.