Sam Assistant - Processes & Information

Peterborough First group; Peterborough; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual leave 25 days + bank holidays

Cycle to Work scheme

Home & Electronics scheme

Employee discounts via Benefits Portal

Car lease scheme

Paid volunteering leave

Pension scheme

Job summary

Peterborough City Council is seeking a Processes and Information Officer to provide data, reporting and business process support to the Statutory Assessment and Monitoring Service. You will work with the Service Manager to improve performance and ensure statutory requirements are met.

Your role involves analysing service data, producing management reports and performance information, monitoring trends and compliance, maintaining systems and processes, and offering insights to support planning,

Qualifications

• Highly organised and detail-oriented with the ability to prioritise workloads and meet tight deadlines.
• Strong analytical and problem-solving skills to investigate issues and present information clearly.
• Excellent communication, teamwork and interpersonal skills, with the ability to work independently and under pressure.
• Experience of supporting a Head of Service/Team Manager.

Responsibilities

• Analyse service data and produce management reports and performance information.
• Monitor trends, compliance and maintain systems and processes.
• Provide insight to support service planning, decision-making and continuous improvement.

Skills

Highly organised

Analytical skills

Communication skills

ICT and data management

Experience supporting Head of Service/

Job description

All about the Role

As our new Processes and Information Officer you will provides data, reporting, and business process support to the Statutory Assessment and Monitoring Service, working closely with the Service Manager to improve performance and ensure statutory requirements are met.

Your main duties will include analysing service data, producing management reports and performance information, monitoring trends and compliance, maintaining systems and processes, and providing insight to support service planning, decision-making, and continuous improvement.

Interviews will take place on 14th September

All about our Team

The Statutory SEND Team is dedicated to ensuring that children and young people with special educational needs and disabilities (SEND) receive the support they need to achieve their best outcomes. We work collaboratively with families, educational settings, health professionals and other partners to coordinate the Education, Health and Care (EHC) needs assessment process and maintain high-quality Education, Health and Care Plans (EHCPs).

Our team is committed to delivering a child-centred, inclusive and legally compliant service, placing the voices of children, young people and their families at the heart of decision-making. Through partnership working, careful case management and a focus on positive outcomes, we strive to ensure that every child and young person can access the right support, at the right time, in the right place.

All about You

• Highly organised and detail-oriented, with the ability to prioritise workloads, manage systems effectively, maintain accurate records, and meet tight deadlines and statutory timescales.
• Strong analytical and problem-solving skills, with the ability to investigate issues, interpret and analyse information accurately, implement solutions, and present information in a clear and understandable way.
• Excellent communication, teamwork and interpersonal skills, with the ability to work effectively both independently and as part of a team, while remaining calm under pressure.Proficient in ICT and data management, including producing statistical reports in various formats and supporting senior managers and Heads of Service.
• Experience of supporting a Head of Service/Team Manager.

Our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme…

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro-rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

Our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are a person who has or considers yourself to have a disability and you require reasonable adjustments to the application or interview process, please contact [e-mail].

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us.