Salon Receptionist

Drybar; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An innovative company is seeking enthusiastic retail sales associates to join their team. This role focuses on delivering exceptional customer service in a fast-paced environment. You will be responsible for providing blowouts and ensuring client satisfaction through your expertise and friendly demeanor. With a competitive compensation plan and numerous benefits including flexible hours and ongoing training, this position offers a clear career path for professional growth. If you're passionate about customer service and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Paid Time Off

Free Monthly Services

Membership Sales Bonus

Flexible Hours

Discounts on Retail Products

Clear Career Path

Ongoing Training

Qualifications

• 1+ years’ experience in a customer service environment.
• Strong problem-solving and multitasking abilities.

Responsibilities

• Provide excellent customer service to clients.
• Operate point of sale systems efficiently.

Skills

Customer Service

Problem Solving

Multitasking

Education

High School Diploma or Equivalent

Tools

Point of Sale Systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $14-$15 per hour depending on performance
• Paid Time Off, vacation and sick
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure