Salon Education And Business Partner- Guildford - 6m FTC

L'OREAL GROUP; Guildford; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading company in the beauty sector is seeking an Education and Business Partner for a 6-month fixed-term contract in Guildford. You will be responsible for delivering face-to-face and online education sessions, supporting salons in growth, and collaborating to implement business development strategies. The ideal candidate will have an NVQ Level 3 qualification and experience in teaching or coaching hairdressers, along with strong communication and organizational skills. Join this dynamic team to drive educational excellence and client satisfaction.

Qualifications

• Minimum NVQ Level 3 qualification with teaching experience.
• Extensive knowledge in colour application.
• Commercially savvy with excellent communication skills.

Responsibilities

• Deliver education sessions that support salons' business growth.
• Conduct needs assessments and implement education plans.
• Maximize occupancy for all courses and online activities.

Skills

Teaching

Coaching

Communication

Planning

Organization

Problem Solving

Education

NVQ Level 3 qualification

Job description

EDUCATION AND BUSINESS PARTNER - 6 month Fixed Term Contract

Location: Guildford

Grade 4

A DAY IN THE LIFE

• Delivering exceptional face-to-face and digital education sessions that support the technical skillset and growth of the salons' business.
• Act as edumerical, blending education sessions with a commercial mindset, implementing business plans that increase usage and ISMS, and conducting regular business reviews to support client goals and provide solutions.
• Identify opportunities for business growth through gap analysis and showcase NPD with a growth mindset.
• Implement annual education plans for all accounts to ensure the highest level of expertise in salons, especially regarding recommended services and haircare.
• Work towards individual and collective education targets for events, webinars, and course occupancy, actively participating in projects to broaden your skillset.
• Collaborate with your education manager to ensure education activities support commercial objectives.
• Create a comprehensive approach to professional advocacy to increase customer and consumer awareness.
• Work strategically with education and commercial managers to actively acquire new business.

KEY ROLE ACCOUNTABILITIES

• Achieve salon growth by conducting needs assessments for education and business development, identifying ISMS, gap analysis, and NPD opportunities.
• Conduct up to four 3-hour technical hands-on sessions per year per salon.
• Collaborate on implementing NPD education launch plans, ensuring 100% distribution once approved.
• Implement a salon contact strategy with a mix of face-to-face and virtual meetings to ensure rapid go-to-market strategies and effective journey planning.
• Embed a multi-brand strategy across social media platforms in line with L'Oreal social media policy.
• Create a seamless pre- and post-learning strategy to engage all customers with Access, ensuring registration and engagement with the 24/7 online education platform.
• Maximize occupancy for all national account courses, clinics, events, and online activities.
• Establish colour, treatment, and retail objectives for your territory.

QUALIFICATIONS, KNOWLEDGE, AND EXPERIENCE REQUIRED

• A minimum NVQ Level 3 qualification with experience in teaching, educating, coaching, or assessing hairdressers in a field role.
• Extensive knowledge and experience in colour and colour application is essential.
• Experience in building relationships with clients and stakeholders.
• Commercially savvy with a good understanding of sales and figures.
• Excellent communication skills, able to give and receive feedback positively, approachable, and transparent.
• Solutions-oriented mindset, capable of working accurately at pace and managing ambiguity in a dynamic environment.
• Strong planning and organizational skills with the ability to re-prioritize as needed to meet deadlines.
• Risk-aware and capable of building contingency plans.