Salon Administrator — Lead, Learn & Grow with Perks

Pied-De-Poule; Greater London; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Internal course on management

Special prices on services for employees

Job summary

Pied-De-Poule, a beauty salon chain in Greater London, is seeking an administrator to handle customer communications and appointment bookings. This role requires excellent customer service skills and the ability to build relationships with clients. The position offers the opportunity for career progression into senior administration roles.

Working hours are 2 days on, 2 days off, from 8:45 to 21:15. Bonus offerings include training in management and discounts on services.

Qualifications

• Fascinated by the work of beauty salon masters.
• Enjoy building relationships and communicating with clients.
• Possess leadership qualities.
• Pay close attention to delivering good service.
• Willing to learn and develop skills.

Responsibilities

• Take calls and record appointments for clients.
• Aim to record a high percentage of callers.
• Handle daily customer enquiries professionally.
• Manage the daily cash register.
• Provide a daily report in chat.

Skills

Customer service

Communication

Leadership

Problem-solving

Relationship building

Job description

Pied-De-Poule, a beauty salon chain in Greater London, is seeking an administrator to handle customer communications and appointment bookings. This role requires excellent customer service skills and the ability to build relationships with clients. The position offers the opportunity for career progression into senior administration roles.

Working hours are 2 days on, 2 days off, from 8:45 to 21:15. Bonus offerings include training in management and discounts on services.