Salesperson

JR United Kingdom; Cheltenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Lead to drive sales and nurture client relationships. In this pivotal role, you will be responsible for managing a portfolio of accounts, ensuring customer satisfaction, and achieving monthly sales targets through strategic cross-selling. Your ability to analyze market trends and customer feedback will be crucial in identifying growth opportunities and mitigating churn. This position offers the chance to work in a collaborative environment where your contributions will directly impact business success. If you are passionate about sales and customer service, this is the perfect opportunity for you.

Qualifications

• Experience in sales and managing customer relationships is essential.
• Strong analytical skills to understand market trends and customer needs.

Responsibilities

• Lead account management for identified clients and develop relationships.
• Achieve sales targets through cross-selling and maintaining customer base.

Skills

Sales Skills

Customer Relationship Management

Market Research

Communication Skills

Analytical Skills

Education

Bachelor's Degree

Tools

CRM Systems

Job description

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Responsibilities:

1. Be the Account Lead for a list of identified accounts.
2. Establish and develop relationships with customer base.
3. Capture business data for clients to produce account plans, detailing opportunities for growth and highlighting risks of potential churn.
4. Deliver monthly sales target through constant cross selling services to named customers.
5. Place opportunities, information and orders on the CRM and sales forecasting systems.
6. Ensure pipeline growth exists for 300% monthly target cover.
7. Liaise with multiple internal teams to access key information for clients.
8. Regularly call clients to review services, gain feedback and discuss opportunities for the future.
9. Research key drivers and motivators for buying patterns within industry sectors and IT / Comms verticals to aid opportunity spotting.
10. Follow up on marketing and e-mail campaigns with outbound call activity to generate interest in CloudClevr products/services.
11. Maintain and grow the existing customer base, ensuring excellent service is given to customers at all times.
12. Be an ambassador for the CloudClevr Group and actively promote relevant products/services to the base.
13. Consistently look to find sales opportunities.
14. Manage churn & erosion by proactively re-signing customers.
15. Conduct market and customer research.
16. Carry out any ‘ad hoc’ assignments as and when required.
17. Be compliant with health and safety company policy and legislation.
18. Continually look to understand competitor activity.
19. Perform day-to-day administration tasks – updating CRM system, generating and maintaining management reports.
20. Gain a deep understanding of each customer through profiling.
21. Understand the benefits of each CloudClevr Group product/solution.
22. Work to set KPIs.
23. Continually develop yourself using managerial support and learning tools such as T2 Hub.