Salesforce Technical Lead (Security Cleared)

NTT; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology services provider is looking for a Salesforce Technical Lead in London. The role requires expertise in Salesforce development, particularly in Service Cloud, and experience leading development teams. You will work mostly remotely and attend client sites in London as necessary. The ideal candidate has strong Salesforce Service Cloud experience and a proactive approach to project delivery. Benefits include tailored support for well-being and growth opportunities.

Benefits

Flexible work options

Continuous growth opportunities

Tailored benefits for well-being

Qualifications

• 6+ years of relevant Salesforce Development Experience.
• Proven expertise on Salesforce Service Cloud capabilities.
• Experience with DevOps deployments – CI/CD Pipeline.

Responsibilities

• Produce Technical Designs and documentation.
• Implement complex Salesforce Flows.
• Represent team on client calls and conduct presentations.

Skills

Salesforce Development Experience

Salesforce Service Cloud configuration

Salesforce Apex and LWC development

Git software version control

Agile delivery using Jira

Tools

Salesforce SFDX

Visual Studio Code

Job description

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Salesforce Technical Lead (Security Cleared), London

Client: NTT

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: bfa36967480d

Job Views: 11

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

The team you'll be working with:

You'll be working with NTT Data UK&I Salesforce Practice under the Delivery and Governance Sub practice, and joining the Development team for Public Sector / Service Cloud clients.

What you'll be doing:

• 6+ years of relevant Salesforce Development Experience
• Produce Technical Designs and documentation
• Salesforce Service Cloud and Experience Cloud configuration and administration (including lightning page layouts, email/routing, custom object definition, list views, dynamic forms)
• Expertise on out-of-the-box capabilities of Service Cloud including Entitlements / SLA Management
• Implementation of complex Salesforce Flows
• Knowledge of Salesforce Apex and LWC development
• Git software version control
• Familiarity with Salesforce SFDX / Visual Studio Code
• Comfortable with agile delivery using Jira
• Experience with DevOps Deployment – CI / CD Pipeline

Ideal / Desired Skills:

• Salesforce Industry Cloud experience
• Salesforce SOQL query language and object model / reporting awareness
• Advanced Salesforce Apex development experience (including invocable Flow actions and batch Apex)
• DevOps pipeline troubleshooting
• Salesforce email configuration, including DNS / DKIM / SPF
• AI prompt building experience

What experience you'll bring:

• A proactive, self-starter Technical Lead able to work independently and lead development teams.
• Produce designs when required
• Represent team on client calls and conduct presentations
• Willingness to attend the customer's site in central London if required (mostly remote work)
• Experience with Salesforce Service Cloud - essential

Who we are:

We’re a global business empowering local teams, undertaking exciting work that is changing the world. Our portfolio includes consulting, applications, cloud, and infrastructure services, offering opportunities to achieve great things with brilliant colleagues and clients.

Our inclusive environment values mutual respect, accountability, and continuous learning, fostering collaboration, well-being, growth, and diversity. We are proud of our Inclusion Networks: Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network, and Parent Network.

What we'll offer you:

We provide tailored benefits supporting your physical, emotional, and financial well-being, along with continuous growth opportunities and flexible work options.

Learn more about NTT DATA UK & Ireland here:

We are an equal opportunities employer committed to diversity and inclusion. We are a Disability Confident Employer, guaranteeing interviews to applicants with disabilities meeting role requirements. Please let us know if you need reasonable adjustments during recruitment. Join us in building a diverse and empowered team.