Salesforce Technical Architect

Paysafe; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading payments platform in London is seeking a Salesforce Architect to drive solutions for their business needs. You will define and review solutions, liaising with diverse stakeholders while utilizing your technical expertise. The ideal candidate should have extensive Salesforce knowledge and exceptional leadership skills. This position offers a hybrid work model and various employee benefits.

Benefits

Flexible working hours

Holiday buy/sell options

Social events on rooftop terrace

Free breakfast and snacks

Wellbeing room

Enhanced paid family policies

Discounts on memberships

Health and dental insurance

Private health insurance

Paid charity days

3pm finish on summer Fridays

Qualifications

• 5+ years' industry/CRM experience with 3+ years as an enterprise/platform architect.
• Proven capability in architecting solutions for enterprise projects.
• Expert-level understanding of Force.com technical platform.

Responsibilities

• Design and implement solutions aligning with IT strategy and vision.
• Liaise with stakeholders to articulate complex solutions.
• Motivate and coach developers and peers.

Skills

Salesforce product suite expertise

Leadership skills

Communication skills

Adaptability to changing requirements

Technical programming knowledge

Tools

Salesforce

APEX

JavaScript frameworks

SQL

Job description

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com.

It starts here. Have a global impact on the world of payments.

At Paysafe, Salesforce is a key enabler in accelerating time to market and delivering modular, scalable solutions. As a Salesforce Architect, your expertise drives these initiatives and shapes our success. As Paysafe continues to grow, the role of Salesforce specialists will be even more critical to our strategic objectives.

As a Salesforce Architect, you will be responsible for defining and reviewing solutions that best address the business needs. Having the right mix of both technical and business skills will allow you to explain complex solutions to audiences of varying technical understanding. You will use your knowledge to influence which direction, platforms and technologies to consider for current and future objectives. Are you a self-starter who can solve complex business problems that result in simple, intuitive customer interactions?

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing. If you want to find out more about life at Paysafe, check out our careers page here.

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Design and implement solutions that meet both the needs of the business and align with the overall IT strategy and vision
• Liaise with product, development, and business stakeholders
• Articulate complex solutions to key business stakeholders
• Motivate and coach both developers and peers
• Ability to adapt quickly to changing requirements and the technology landscape
• Collaborate with cross-functional teams when defining solutions
• Drive best practices and processes in architecture

What we’re looking for:

• 5+ years’ industry/CRM experience with 3+ years as an enterprise/platform architect
• Strong leadership and organizational skills with excellent communication (written and verbal), time management, project planning, people and team-building skills
• Proven capability in architecting solutions with hands-on participation in building and releasing solutions for enterprise projects
• Expert-level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
• Expert-level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable the achievement of the desired business outcomes
• Good technical foundation including advanced structured programming - APEX, Force.com, .Net, Java, etc., understanding of RDBMS concepts and structures, knowledge of SQL, structured system analysis and design methods, etc
• Deep and extensive knowledge, and experience of Force.com technical platform, including apex, triggers, batch Apex, Visualforce etc. Knowledge of sophisticated VisualForce components, Chatter API, including integration
• Experience with the Lightning Framework on force.com & JavaScript frameworks, and design patterns
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)

Additional skillset:

• Detail-oriented high availability and metrics insight design principles
• Previous experience in the payments industry
• Working knowledge of IT systems, Information Security, and applications
• Salesforce.com and other certifications

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our roof top terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.
• Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next – there will be an additional technical stage (TBC):

1. Phone screen with Recruitment.
2. Video interview with the Hiring Manager.
3. In-person interview
4. Final HR interview with Recruitment.

If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Equal Employment Opportunity

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.