Salesforce – Solution Engineer Apprentice

GetMyFirstJob; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An innovative company is seeking a Solution Specialist to collaborate with sales teams and create customized solutions for customers. This hybrid role offers a unique opportunity to combine classroom and work-based learning over three years, leading to a BSc Honours Program in Digital & Technology Solutions. You will engage with customers, prepare solution demonstrations, and gather insights to transform customer experiences. The role requires a proactive mindset, strong interpersonal skills, and the ability to adapt to changing priorities. Join a forward-thinking organization that values your growth and contribution to meaningful change.

Benefits

25 days annual leave

Health insurance

Dental insurance

Vision benefit

Monthly wellbeing reimbursement

Employee Assistance Programme (EAP)

Parental benefits

Pension package

Employee Stock Purchase Plan (ESPP)

Qualifications

• Must have the right to work in the UK and been a resident for at least 3 years.
• GCSE's with Maths and English at grade 4 and above.

Responsibilities

• Prepare and deliver solution demonstrations to customers.
• Work with sales on customer engagements and own the solution know-how.

Skills

Curiosity and drive

Problem-solving

Interpersonal relationships

Self-motivation

Flexibility

Team collaboration

Education

GCSE's or equivalent with Maths and English

Level 3 qualification (AS Level, A Level or BTEC)

Job description

Please apply for this position via the link provided below, and not to QA directly:
https://careers.salesforce.com/en/jobs/jr285870/solution-engineer-apprentice/

Employer description:
We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

What is a Solution Specialist?
Solution Specialist - Works closely with the sales team and other solution specialists to create customised solutions to solve a customer business challenge or objective.

The Solution Specialist team is responsible for leading the creation of a solution designed to meet a customer need based on requirements gathered throughout the sales cycle, as well as delivering insights and recommendations to companies looking to transform their customer's experience.

Salary: Competitive
Working week: 37.5
Closing date: Friday, 25th April

Location:
110 Bishopsgate, City of London, EC2N 4AY

This is a hybrid role and applicants must live within a reasonable commuting distance to London, come into the office as required and be willing to attend college in person.
You will also be required to attend our onboarding program, Discovering Salesforce, in Dublin.

Duties:

• Prepare and deliver solution demonstrations to customers
• Work with sales on customer engagements & own the solution know-how
• Prepare & run session to gather and identify customer needs

Desired skills:

• Curiosity and drive to search business-related information, summarise it and share findings
• Goes beyond the ask, to further understand in-depth topics that are relevant for the role and is resourceful
• Collaborates well with a team to solve problems in dynamic environments
• Ability to develop interpersonal relationships internally & with customers
• Display initiative, self-motivation and deliver high-quality results
• Flexibility in shifting direction when priorities change
• Willing to travel occasionally

Entry criteria:

• Must have the right to work in the United Kingdom and been a resident in the UK/EU for at least 3 years
• GCSE's or equivalent with Maths and English at grade 4 and above (A-C).
• Plus a level 3 qualification (AS Level, A Level or BTEC)

Working week:
37.5hrs a week.

The Solution Specialist Program
This program offers a unique opportunity to combine classroom and work-based learning during 3 years. You’ll spend 20% of your time at QA and 80% at Salesforce (London). All the content covered at the College and the work experience will contribute towards a BSc Honours Program in Digital & Technology Solutions.

Benefits:

• 25 days annual leave
• Health insurance, dental insurance, and vision benefit
• Monthly wellbeing reimbursement and Employee Assistance Programme (EAP)
• Parental benefits
• Pension package & Employee Stock Purchase Plan (ESPP)