Salesforce Solution Architect

AXA UK; Royal Tunbridge Wells; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance firm in Royal Tunbridge Wells is seeking an experienced Salesforce Solution Architect to join their technology team. This exciting role involves defining digital solutions for a new customer platform and working on a greenfield program using Salesforce components. The ideal candidate will have a strong background in Salesforce as a solution architect or senior engineer, with a focus on health, service, or sales cloud. Competitive salary and flexible working options available.

Benefits

Competitive annual salary

Contributory pension scheme

Private health cover

28 days annual leave

Gym benefits

Qualifications

• Proven experience working with Salesforce as a solution architect or senior engineer.
• Good understanding of current and emerging technologies.
• Experience of Salesforce Industries Health/Omnistudio/Vlocity is highly desirable.

Responsibilities

• Define and communicate digital first solutions for the customer platform.
• Evaluate and recommend solution options and integration patterns.
• Ensure compliance with company standards while promoting low-code usage.

Skills

Salesforce solution architecture

Salesforce Health, Service or Sales Cloud

Stakeholder management

Technical design translation

Integration with other applications

Education

Salesforce certifications (Platform Developer 1 preferred)

Job description

Description

It’s an exciting time to join the Technology team here at AXA Health, with significant investment planned in all UK&I businesses to transform, deliver new digital services to our customers, streamline, and automate our business processes. We're looking for an experienced Salesforce Solution Architect to join our architecture and analysis function to help us make our goals a reality.

This is a fantastic opportunity to work primarily on a greenfield programme working with enterprise architects, solution architects, product owners and engineers in agile delivery teams in the design and development of our new Salesforce centred insurance and customer platform. Our new strategic platform is built using SaaS and Cloud hosted PaaS components, with following Salesforce cloud components at its core - Service, Sales, Health and Marketing cloud as well as Salesforce Industries products (formerly Vlocity).

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

What you'll be doing:

• Defining, designing and communicating digital first solutions for our strategic customer platform
• Evaluating solution options, integration patterns and recommending the right one for a given situation ensuring compliance with company standards
• Promoting low-code and out of the box usage of Salesforce components wherever appropriate
• Working within an agile program and teams, adhering to Scrum or Kanban principles
• Contributing to the architecture runway and target architecture
• Ensuring appropriate governance processes are adhered to
• Supporting continuous improvement initiatives within the team and across the IT department, proactively assessing emerging technology / solutions for our business
• Working with security and data protection officers ensuring the solution is secure by design and compliant

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we’re able to effectively manage interest. Therefore, if you’re interested in joining us at AXA, please don’t hesitate to apply.

What you’ll bring:

• Proven experience and knowledge working with Salesforce as a solution architect or senior engineer / administrator with a desire, aptitude and ability to move into Solution Architecture
• Proven experience with Salesforce Health, Service or Sales Cloud including implementing Salesforce best practice
• Good understanding of current and emerging technologies and their potential to deliver business benefits
• Strong influencing and negotiation skills, managing effective stakeholder relationships
• Ability to translate business strategy into technical solutions and business requirements into technical design
• Experience of Salesforce Industries Health/Omnistudio/Vlocity is highly desirable
  Working knowledge integrating Salesforce with other applications via real-time, batch, sync/async
• Salesforce certifications desirable, ideally a minimum of Platform Developer 1, with Application Architect or System Architect preferred

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What we offer:

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on experience
• Company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• Private health cover
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• Wellbeing services & resources
• Gym benefits
  

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [e-mail].

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Who we are:

At AXA Health, we help our members be the best version of themselves by providing access to health and wellbeing support for mind and body. We’re transforming our business by developing easy, efficient, digital experiences for our customers. We’re a collective of specialists passionate about helping our members flourish, whether that’s individuals and families, small businesses or huge corporates.