Salesforce QA/Test Lead

RELX

Greater London

On-site

GBP 65,000 - 90,000

Full time

2 days ago

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Benefits offered by this job

Comprehensive Pension Plan

Home, office, or commuting allowance

Generous vacation entitlement and sabb

Maternity, Paternity, Adoption and-

Flexible working hours

Employee Assistance Program (global)

Job summary

Elsevier is seeking a Quality Test Engineer II - Salesforce to lead testing for the Salesforce CRM platform. You will engage with global teams, assess requirements, and drive test strategies and end-user documentation.

A focus on UAT and coordinating test activities across lifecycle phases will ensure a stable Salesforce deployment. Ideal candidates bring 4+ years of Salesforce testing, Agile experience, and Salesforce certification preferences.

Qualifications

4+ years of Salesforce testing experience.
Salesforce Certified Advanced QA Lead certification preferred.
Salesforce Certified Platform App Builder certification preferred.
Scrum/Agile software development methodology experience.
Ability to analyse and evaluate projects to determine the best test approach.
Experience implementing or working within newly implemented Salesforce Orgs preferred.
Strong understanding of building scalable and reliable Salesforce solutions.
Proven ability to identify and resolve complex technical issues.
Demonstrated test lead success with at least one large Salesforce Org.
Excellent communication for technical and business audiences.

Responsibilities

Direct accountability for execution of development-related testing and end-user engagement during test phases.
Ensure projects are delivered on time and free of defects.
Collaborate with development and business teams to validate requirements and feasibility.
Develop test plans, test strategies, and testing matrices.
Create end-user documentation of test plans and procedures.
Support UAT and other lifecycle testing activities with stakeholders.
Contribute to testing methodologies and best practices across projects.
Document and track testing results and issues for review.

Skills

Salesforce testing

Agile/Scrum

UAT & test plans

Stakeholder communication

Test documentation

Test lead experience

Education

Bachelor's degree in CS/Software Engineering

Degree in related field

Job description

Do you enjoy ensuring the quality and reliability of business-critical Salesforce applications? Would you like to lead testing initiatives and collaborate with cross‑functional teams to deliver high-quality solutions?

About The Team

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

About The Role

The Quality Test Engineer II - Salesforce engages directly with global, multi‑functional teams to provide technical testing in support of strategic development and enhancement of the Customer Relationship Management application (Salesforce). This includes, but is not limited to, direct engagement with technical and end‑user teams, assessment and advancement of complementary Salesforce release and test automation technologies, and alignment to overarching Salesforce Operations development objectives.

The Quality Test Engineer II - Salesforce acts as the business‑facing Subject Matter Expert for the Salesforce technology stack during the development test cycle; primary responsibilities include end‑user documentation of test plans and procedures, evaluating business requirements in relation to testing approach, stakeholder support during UAT and various phases of the development and testing lifecycle, and execution of required test plans. The primary objective of this role is to ensure that Elsevier has a functionally sound and stable Salesforce deployment, and that the desired level of business support is being achieved in test‑related phases of development.

Key Responsibilities

Work directly with various user groups and technical development teams; direct accountability for execution of development‑related testing and end‑user engagement during test phases; ensure projects delivered are on time and free of defects.
Work closely with development and business teams to ensure defined requirements are feasible based upon current product structure.
Provide system and business process expertise when scoping test plans in relation to development requirements.
When developing test plans, review solution summaries where appropriate to ensure adherence to best practices and fit‑for‑purpose, user‑focused development
Demonstrable growth mindset; enthusiastic about learning new technologies quickly and applying the gained knowledge to improve the development and test cycles.
Determination and application of testing methodology/methodologies to ensure overarching quality on a vast range of projects
Develops strong documentation that proves the quality of solutions under review; this documentation includes but is not limited to test plans, test strategies, test cases and/or testing matrix.
Applies advanced Salesforce technical principles and concepts; contributes to the development of new principles and concepts.
Testing in relation to new integrations and existing integration troubleshooting
Works under consultative direction toward predetermined long‑range goals and objectives; work checked through consultation and agreement with business stakeholders more often than by formal review of superior.

Requirements

Degree in Computer Science, Software Engineering, MIS, or related field preferred
4+ years of previous testing experience with Salesforce.
Salesforce Certified Advanced QA Lead certification preferred.
Salesforce Certified Platform App Builder certification preferred.
Scrum / Agile software development methodology experience.
Ability to analyse and evaluate projects to determine the best test approach/methodology.
Experience implementing or working within newly implemented Salesforce Orgs preferred.
Strong understanding of how to build and support highly scalable and reliable solutions on the Salesforce Platform
Proven ability to identify and resolve complex and ambiguous technical issues.
Demonstrated test lead success with at least one large Salesforce Org
Understanding of UI design principles and best practices
Communication skills for both a technical and business audience
Ability to deal with and balance multiple priorities.
Ability to deal with ambiguity and rapid change.

Work in a way that works for you

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.