Salesforce PSS Solution Architect

JR United Kingdom; Brighton; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading company seeking a Salesforce PSS Solution Architect to support a long-term project in Brighton. The role requires extensive experience in CRM, especially with Salesforce Public Sector Cloud, to align solutions with enterprise architecture. Key responsibilities include guiding clients on implementation strategies, assessing requirements, and providing domain expertise.

Qualifications

• 12+ years CRM experience with 3 years in public sector or Energy/Utilities.
• Mandatory: PSS implementation experience.
• Ability to design and optimize business processes.

Responsibilities

• Lead business process redesign and roadmap planning.
• Act as a Trusted Digital Transformation Advisor.
• Guide customers on Salesforce solutions.

Skills

Detail-oriented

Strong verbal skills

Interpersonal skills

Collaboration

Job description

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Salesforce PSS Solution Architect, Brighton

Client: Empiric

Location: Brighton, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 7

Posted: 10.06.2025

Expiry Date: 25.07.2025

Job Description:

Rate: Negotiable (Inside IR35)

Duration: 6 months initially and extendable (long term project)

Responsibilities

• 12+ years CRM experience with a minimum of 3 years in public sector or Energy & Utilities Services domain
• PSS (Salesforce Public Sector Cloud) implementation experience is mandatory.
• Must have worked on PSS cloud and have GDS understanding is a plus.
• CRM/Salesforce solution experience is beneficial.
• Proven ability to design and optimize business processes and integrate across systems.
• Detail-oriented with quick learning ability for new concepts and technologies.
• Strong verbal, written, presentation, and interpersonal skills.
• Ability to collaborate in a team to solve business and technical problems.
• Act as a Trusted Digital Transformation Advisor for clients.
• Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints.
• Assess customer requirements, co-create future vision, and map to Salesforce solutions.
• Guide customers on target architecture, phasing, and transition architecture.
• Provide domain expertise and guidance on Salesforce 360 platform solutions.
• Assist in building CRM strategy and roadmap, supporting quick wins and strategic goals.
• Work with complex requirements, design, and configure solutions.
• Collaborate with technical teams to determine solution details and value.
• Review design and infrastructure blueprints, identify risks.
• Stay updated on industry trends and Salesforce solutions.

Summary

• The Solution Architect acts as an industry domain expert on Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in the public sector and energy/utilities industries.
• Requires strong industry knowledge, able to discuss future trends, and provide Salesforce perspectives.
• Uses a consultative approach to understand requirements and develop technical sales strategies.
• Subject matter expert in areas like business strategy, application architecture, data, integration, security, cloud, and analytics.