Salesforce Product Owner

MOTORS & Cazoo; Richmond; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading car search platform is seeking a Salesforce Product Owner to manage the product backlog and facilitate the delivery of Salesforce solutions. This position requires proven experience in product management, strong stakeholder management skills, and knowledge of Salesforce capabilities. The role offers a hybrid working model and various perks including flexible work arrangements and competitive pay.

Benefits

Competitive salary

Discretionary bonus

Pension scheme

25 days holiday

Private healthcare insurance

Social & inclusion events

Qualifications

• Proven experience as a Product Owner, Product Manager, or Business Analyst.
• Knowledge of Salesforce platform capabilities.
• Skilled in requirement gathering and translating business needs.

Responsibilities

• Manage the Salesforce product backlog.
• Facilitate delivery across agile sprints.
• Build relationships with internal stakeholders.

Skills

Stakeholder management

Salesforce platform knowledge

Agile methodologies

Communication skills

Documentation skills

Tools

Jira

Job description

Overview

At MOTORS, we like to say that we know MOTORS! Millions of people come to us every month to find their next car, because we keep the car search process simple. We have hundreds of thousands of used cars listed for sale by dealers nationwide, and guides, advice, tips and reviews to help buyers find the right one. We also support dealer partners with an advertising ecosystem across some of the UK’s biggest car search sites: MOTORS, Cazoo, eBay, Gumtree and Parkers. In 2024 we acquired Cazoo, marking the start of an exciting new chapter. We’re now building on Cazoo’s strong brand recognition to create the next-generation car search experience—one that’s simpler, smarter, and more transparent. We’re excited about what’s ahead, and we’re looking for ambitious, adaptable team members who thrive in a fast-moving, evolving business.

We’re looking for a Salesforce Product Owner to act as the strategic bridge between our Salesforce development team and the wider business. In this role, you will facilitate the delivery of Salesforce solutions that directly support our strategic goals, ensuring the platform evolves in alignment with business priorities.

Reports To: Head of Commercial Operations

Contract Type: Permanent

Location: Richmond UK, Hybrid

About the role:

You’ll be responsible for managing the Salesforce product backlog, capturing business requirements, and facilitating smooth delivery across agile sprints and project cycles. This is a pivotal role that combines business engagement, agile delivery management, and product ownership.

Key responsibilities

• Build strong relationships with internal stakeholders across departments to deeply understand their needs, pain points, and strategic priorities.
• Map out end-to-end business processes, analysing and identifying areas for improvement or automation through Salesforce.
• Collaborate with key stakeholders across the business including Commercial Operations, Sales, Marketing and Finance to understand business requirements.
• Ensure that business users are informed and prepared for platform changes, working with training or change teams as needed.
• Own and manage the Salesforce Jira backlog, ensuring all user stories and tickets are well-documented, prioritised, and ready for development.
• Act as the voice of the Salesforce product in meetings, key updates and broader project sessions, ensuring business goals are clearly communicated and represented in decision-making.

What we’re looking for

• Proven experience as a Product Owner, Product Manager, Business Analyst, or in a similar product-focused role.
• Knowledge of Salesforce platform capabilities and features (e.g., Sales Cloud, Service Cloud).
• Skilled at stakeholder management, requirement gathering, and translating business needs into actionable plans.
• Adept at documentation and visualisation of process and customer journey flows.
• Confident in managing a product backlog and running agile ceremonies using tools such as Jira.
• Excellent communication and interpersonal skills, with the ability to bridge technical and non-technical perspectives.
• Comfortable working in a fast-paced environment with multiple priorities and stakeholders.

We’re fearlessly committed to helping car buyers and dealers save time, money, and energy. If you’re ready to challenge the status quo, give it your all, and come out smiling, you’ll fit right in. You can expect a fast pace, plenty of support and a commitment to work flexibility. Are you ready?

Perks & Benefits

We offer a supportive, flexible, and growth-focused workplace. At Motors you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority.

Financial reward

• Competitive Pay
• Discretionary Bonus
• Pension Scheme (up to 9% Employer Contribution)
• Employee recognition scheme with great financial prizes ££

Work-life balance

• 25 days holiday per year growing with length of service
• Hybrid and UK Remote working
• Generous Family Friendly Leave
• Free counseling and support (for when you might need it)

Health & Insurance

• Private Healthcare Insurance
• Private Dental insurance cover & Cashback
• Online private GP service
• Generous sick pay support
• Life assurance policy (x4 Life Assurance)

Other

• Social & Inclusion Calendar - packed with events.
• Free food and beverage in our office locations

Diversity & Inclusion at Motors

Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That’s why we’re committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!