Salesforce Marketing Cloud Practice Lead | London, UK | Remote

Reply; London; Remote; GBP 70,000 - 100,000; Full time

Job summary

A leading consulting firm seeks a Salesforce Marketing Cloud Practice Lead to oversee the delivery and quality of Salesforce solutions. The ideal candidate will have strong leadership skills, proven experience in consulting, and the ability to innovate in technology. Duties include managing client relationships and internal practices, ensuring high-quality deliverables and operational efficiency.

Qualifications

• Proven experience as a Salesforce Marketing Cloud Consultant.
• Strong leadership skills with remote team coordination experience.
• Ability to drive innovation in new technologies.

Responsibilities

• Build and maintain relationships with client stakeholders.
• Set quality standards across the practice.
• Manage risks and issues within the practice.

Skills

Leadership

Client relationship management

Technical understanding of practice principles

Innovation

Education

Salesforce certifications

Job description

Salesforce Marketing Cloud Practice Lead

Reply London, United Kingdom Apply now Posted 4 days ago Remote Job Permanent Competitive

Salesforce Marketing Cloud Practice Lead

About Arlanis Reply:
Arlanis Reply is the Reply Group company specializing in Salesforce implementations. Our experience extends not just to the delivery of a single instance of Core Salesforce, but to complex environments which span the entire Salesforce Sprintstack (Sales Cloud, Service Cloud, Experience Cloud, Pardot, Marketing Cloud, Commerce, TAB CRM and Mulesoft). Our proposition is much more than that of just a systems integrator. The implementation and design of elegant systems should be considered a minimum standard. We like to think we offer value over and above, working help define strategies that will deliver upon their key objectives thus informing the right design decisions to be made, enabling sustainable growth and demonstrable ROI on their technology investment. Our goal is to enable not to embed. www.arlanis.reply.com

Role Overview:
We are seeking a Salesforce Marketing Cloud Practice Lead with a strong background in Salesforce Marketing Cloud consulting. As an expert on all Marketing Cloud products, you relish working on complex projects which stretch the capabilities of the products. In your role as a Technology Practice Lead, you will champion best practice and innovative solutions. You will be responsible for the overall quality of delivery and the operational efficiency of the practice. In addition, you'll be instrumental in supporting business development activities.

Responsibilities:

• Build and maintain relationships with client stakeholders and teams at Salesforce and other vendors
• Support business development activities, including tenders and SoW/Quote preparation
• Set quality standards across the practice and drive best delivery and technical practices
• Promote innovation within the practice, developing new offerings and supporting Demo and PoC Assets
• Be accountable for the technical and operational aspects of all projects, mitigating risks
• Serve as an escalation point for risks and issues within the practice
• Encourage collaboration and organize practice activities and initiatives

About the Candidate:

• Proven previous experience as a Salesforce Marketing Cloud Consultant with successful end-to-end solutions delivery experienceStrong leadership and management skills, with experience coordinating remote teams
• You can demonstrate the ability to accurately estimate and interpret customer requirements to inform the creation of Statements of Work
• You have a proven record of handling customer escalations and provide effective solutionsAbility to drive innovation in new areas or emerging technology within or around the practice space
• Strong knowledge of the Salesforce platform and key capabilities coupled with demonstrable technical understanding of practice principles, evidenced by a minimum of two relevant certifications or equivalent
• Experience across multiple industry sectors, such as Automotive, Manufacturing, Sports and Media, FinServ, and Public SectorFlexibility to travel to Reply or client offices as needed

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.
Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.

With more than 16,000 experts in over 150 companies worldwide, Reply is a company that specialises in Consulting, Systems Integration and Digital Serv...

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