SALESFORCE MARKETING CLOUD PRACTICE LEAD

Reply, Inc.; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A leading consulting firm is looking for a Salesforce Marketing Cloud Practice Lead to drive innovation and ensure operational efficiency. This role involves managing client relationships and delivering high-quality projects. The ideal candidate will possess strong leadership skills and proven experience in Salesforce Marketing Cloud solutions.

Qualifications

• Proven experience delivering end-to-end solutions in Salesforce Marketing Cloud.
• Strong leadership skills with experience managing remote teams.
• Ability to drive innovation in emerging technologies.

Responsibilities

• Lead complex projects and ensure high-quality delivery.
• Build relationships with clients and vendors.
• Support business development activities including tenders.

Skills

Leadership

Salesforce Marketing Cloud

Innovation

Project Management

Education

Salesforce Certifications

Job description

Career Opportunities: Salesforce Marketing Cloud Practice Lead (10746)

Requisition ID10746

Posted - Years of Experience: 2+

Technology: Salesforce Marketing Cloud

Where: Global

About Arlanis Reply:

Arlanis Reply is a company within the Reply Group specializing in Salesforce implementations. We deliver complex environments spanning the entire Salesforce Stack, including Sales Cloud, Service Cloud, Experience Cloud, Pardot, Marketing Cloud, Commerce, TAB CRM, and Mulesoft. Our focus extends beyond system integration to designing elegant, strategic solutions that deliver measurable ROI and support sustainable growth. Learn more at www.arlanis.reply.com.

Role Overview:

We are seeking a Salesforce Marketing Cloud Practice Lead with extensive consulting experience in Salesforce Marketing Cloud. You will lead complex projects, champion best practices, and drive innovation within the practice. Your role includes ensuring high-quality delivery, operational efficiency, and supporting business development activities.

Responsibilities:

• Build and maintain relationships with clients, Salesforce, and other vendors
• Support business development, including tenders and Statements of Work/Quotes
• Set quality standards and promote best delivery and technical practices
• Drive innovation by developing new offerings and supporting demo and proof-of-concept assets
• Ensure project quality and mitigate risks
• Serve as an escalation point for risks and issues
• Foster collaboration and organize practice initiatives

Candidate Requirements:

• Proven experience as a Salesforce Marketing Cloud Consultant with successful end-to-end solutions delivery
• Strong leadership skills and experience managing remote teams
• Ability to accurately estimate customer requirements and create Statements of Work
• Experience handling customer escalations and providing effective solutions
• Ability to drive innovation in emerging technologies within the practice
• Solid knowledge of the Salesforce platform with at least two relevant certifications
• Experience across various industries such as Automotive, Manufacturing, Sports, Media, FinServ, and Public Sector
• Flexibility to travel as needed

Reply is an Equal Opportunities Employer committed to diversity and fair recruitment practices. We welcome applications from all backgrounds and encourage candidates to inform us of any reasonable adjustments needed during the recruitment process.