Salesforce Loyalty Solution Architect

In Technology Group; Bradford; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Join a global digital transformation partner as a Salesforce Loyalty Solution Architect. This role focuses on designing and optimizing customer loyalty strategies using Salesforce Marketing Cloud. You will work in a collaborative environment, leading innovative solutions for top brands, while ensuring high-performing and scalable loyalty programs.

Benefits

Competitive salary and benefits package

Pension and healthcare

Access to extensive training resources

Qualifications

• Proven experience in loyalty program architecture and implementation.
• Deep understanding of Salesforce technologies (APEX, Visualforce, Lightning) required.
• Strong data modeling and API integration skills essential.

Responsibilities

• Architect and implement loyalty program strategies within Salesforce Marketing Cloud.
• Design loyalty features like point systems and tier structures.
• Collaborate with cross-functional teams to deliver end-to-end loyalty solutions.

Skills

Salesforce technologies

loyalty program architecture

data modeling

API integration

stakeholder engagement

Job description

1 day ago Be among the first 25 applicants

This range is provided by In Technology Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from In Technology Group

Recruitment Consultant at In Technology Group

Role: Salesforce Loyalty Solution Architect

Type: Permanent (Hybrid 2 days on-site)

Location: Bradford

Join Us as a Salesforce Loyalty Solution Architect

We are a global digital transformation partner working with some of the most recognised brands in the UK and beyond. Our mission is to drive meaningful change through technology—and that includes helping our clients build customer loyalty that lasts.

What this role offers you:

• Opportunities to lead innovative loyalty program solutions
• A collaborative environment with continuous learning and development
• The chance to work with diverse stakeholders on high-impact projects

About the Role

As a Salesforce Loyalty Solution Architect, your primary focus will be designing, implementing, and optimising loyalty programs using Salesforce Marketing Cloud and related platforms. You’ll play a strategic role in shaping customer engagement strategies through scalable, secure, and high-performing loyalty solutions.

Key Responsibilities

• Architect and implement loyalty program strategies within Salesforce Marketing Cloud
• Design loyalty features such as point systems, tier structures, and reward catalogues
• Ensure loyalty solutions are scalable, secure, and aligned with business goals
• Integrate loyalty programs with Salesforce (Sales Cloud, Service Cloud) and third-party platforms
• Lead solution design discussions with clients and stakeholders
• Optimise data flow, campaign execution, and user experience
• Collaborate with cross-functional teams to deliver end-to-end loyalty solutions
• Maintain DevOps pipelines using tools like Copado
• Produce high-quality technical documentation and manage project deliverables

Required Skills & Experience

• Proven experience in loyalty program architecture and implementation
• Deep understanding of Salesforce technologies (APEX, Visualforce, Lightning/LWC, Force.com)
• Experience with Experience Cloud, Health Cloud, and Salesforce Industries (Vlocity/Omnistudio)
• Strong data modeling and API integration skills
• Familiarity with CI/CD practices and tools
• Excellent communication and stakeholder engagement skills

What We Offer

• Competitive salary and benefits package
• Pension, healthcare, life assurance, laptop, and phone
• Access to extensive training resources and corporate discounts

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst

• Industries

  IT Services and IT Consulting

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