Salesforce Lead Technical Consultant

Two Circles; London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Two Circles, a leading Sports & Entertainment Marketing company in London, seeks a Lead Technical Consultant. This role involves enhancing Salesforce solutions, mentoring team members, and engaging with senior stakeholders. Ideal candidates have deep expertise in Salesforce, including APEX and middleware integration, and are passionate about sports.

Benefits

Hybrid working

Performance planning with potential salary increases

Discretionary company bonus

Tickets to sporting events

Private healthcare schemes

Learning and Development opportunities

Qualifications

• Experience in customizing, configuring, and developing Salesforce solutions.
• Understanding of Sales and Customer Service processes.
• Experience building apps within Sales Cloud and Service Cloud.

Responsibilities

• Lead the development and optimisation of Salesforce Sales Cloud and Service Cloud solutions.
• Provide expertise in APEX, Lightning Web Components, middleware solutions.
• Mentor junior team members in Salesforce and enhance technical growth.

Skills

Salesforce solutions

APEX

Lightning Web Components

Data architecture

Integration solutions

Education

Salesforce certifications

Job description

2 days ago Be among the first 25 applicants

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow.

Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

The role will require the candidate to be responsible for:

• Enhance Salesforce Solutions - Lead the development and optimisation of Sales Cloud and Service Cloud solutions.
• Ensure Best Practices - Implement best-in-class configuration, customisation and development standards.
• Act as the SME for Salesforce Technical Solutions - Provide expertise in APEX, Lightning Web Components, middleware solutions and data warehouse integrations.
• Act as the SME for Salesforce Solution Integrations - Be the expert in how Salesforce intersects with other platforms; designing and owning integration data flows between them.
• Lead Solution Design - Architect and deliver scalable, high-performance Salesforce solutions tailored to business needs.
• Support Business Development - Advise on Salesforce capabilities and contribute to solution proposals and strategic initiatives.
• Upskill Junior Team Members - Mentor and develop internal Salesforce resources, fostering technical growth within the team.
• Senior Stakeholder Engagement - Able to engage and impress at client Director and Exec level stakeholders both on the business side and technical side.

We are Two Circles. We are a Sports & Entertainment Marketing business. We grow audiences and revenues. We do that by knowing fans best. We work with clients to help them understand & influence what their fans are doing - the way fans spend their money, the events that fans attend, the channels fans respond to, the content fans watch and more. And we use the understanding this gives us to help our clients grow.

Grow their audiences and grow their revenues - both direct to consumer and business to business revenues. Our platforms and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike and Amazon. We are almost 1000 people, based out of 14 offices, and we deliver work for sports and entertainment businesses of all shapes and sizes all over the world.

The role will require the candidate to be responsible for:

• Enhance Salesforce Solutions - Lead the development and optimisation of Sales Cloud and Service Cloud solutions.
• Ensure Best Practices - Implement best-in-class configuration, customisation and development standards.
• Act as the SME for Salesforce Technical Solutions - Provide expertise in APEX, Lightning Web Components, middleware solutions and data warehouse integrations.
• Act as the SME for Salesforce Solution Integrations - Be the expert in how Salesforce intersects with other platforms; designing and owning integration data flows between them.
• Lead Solution Design - Architect and deliver scalable, high-performance Salesforce solutions tailored to business needs.
• Support Business Development - Advise on Salesforce capabilities and contribute to solution proposals and strategic initiatives.
• Upskill Junior Team Members - Mentor and develop internal Salesforce resources, fostering technical growth within the team.
• Senior Stakeholder Engagement - Able to engage and impress at client Director and Exec level stakeholders both on the business side and technical side.

Requirements

Functional Requirements:

• Experience across systems audits,requirements gathering and process mapping
• Creating functional and technical design documentation
• Creating data architecture diagrams
• Creating entity relationship diagrams
• Creating end user acceptance testing scripts and supporting UAT process
• Creation of end user support and training material

Technical Requirements:

• Understanding of Sales and Customer Service processes
• Experience in customising, configuring, and developing Salesforce solutions
• Experience in using Apex, Lightning Web Components (LWC) and Flow
• Expertise in building apps and automation within Sales Cloud and Service Cloud, leveraging custom objects, process automation and Lightning experience
• Experience integrating Salesforce with data warehouses & other software
• Strong experience with middleware platforms (Heroku, Mulesoft, Boomi, Informatica, etc.)
• Hands-on knowledge of REST/SOAP APIs, OAuth, and authentication protocols for secure integrations is desirable
• Understanding of JavaScript, HTML, and CSS for customising Lightning Web Components is desirable
• Understanding of SQL is desirable
• Certifications within Salesforce are required

General skillset:

• Can lead as well as manage project teams
• Comfortable being hands on and managing key client accounts
• Comfortable in delivering technical demonstrations to stakeholders
• Worked across accounts with sizeable budget and multiple markets
• Comfortable building strong working relationships, both within the business and with clients, and a keenness to maintain and develop these relationships
• Ability to work at pace and retain a keen attention to detail
• A willingness to travel (if and when required)

Desirable skills:

• Love for sports
• Great self-starting attitude keen to join an entrepreneurial organisation where every working day is different

Benefits

We have a list of flexible benefits that we offer; as a taste:

• Hybrid working: we'd love for you to come into our office at least 2-3 days a week, especially during your onboarding
• Performance planning: potential to have a salary increase every 6 months and progress your career
• Discretionary company bonus
• Tickets to sporting events
• Renowned Team Days and events (this June, we went to Spain)
• Lunch on a Wednesday, breakfast and continuous supply of snacks
• Private healthcare schemes
• Cycle to work scheme
• Learning and Development opportunities, including certification in certain areas

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

Referrals increase your chances of interviewing at Two Circles by 2x

Get notified about new Lead Technical Consultant jobs in London, England, United Kingdom.

London, England, United Kingdom 2 months ago

Greater London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 week ago

Senior Technical Accelerator Consultant – Impact

Staines-Upon-Thames, England, United Kingdom 2 days ago

Senior Technical Consultant, Google Cloud

Harrow, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

Technical Implementation Consultant - Remote, London UK

London, England, United Kingdom 2 weeks ago

City Of London, England, United Kingdom 1 month ago

Senior Technical Consultant (Commerce Technology)

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 month ago

Retrofit Co-ordinator - Technical Consultant (Project Basis)

London, England, United Kingdom 1 day ago

Technical Consultant (Housing Management Solutions)

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 month ago

Senior / Lead Solution Manager for GenAI in Banking

London, England, United Kingdom 1 month ago

London, England, United Kingdom 4 months ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 weeks ago

Senior Technical Consultant, Google Cloud

London, England, United Kingdom 2 weeks ago

Senior Technical Consultant (Commerce Technology)

London, England, United Kingdom 2 days ago

Country Manager - Insurance Tech Consulting

London, England, United Kingdom 4 days ago

Watford, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.