Salesforce IT Project Manager / Agile Delivery Manager (CRM)

The Talent Locker Ltd.; Southampton; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A dynamic consultancy firm seeks an experienced Salesforce IT Project Manager to oversee the migration of CRM systems to Salesforce. The role demands strong experience in Salesforce CRM implementation, data migration, and agile methodologies, ensuring timely and effective project delivery. Hybrid work is expected with two days on-site in Southampton. The ideal candidate will be personable and experienced in B2C CRM implementations.

Qualifications

• Proven experience in Salesforce CRM implementation.
• Familiarity with data governance and portfolio frameworks.
• Background in services or retail, especially with B2C CRM.

Responsibilities

• Ensure successful execution of the CRM workstream focused on Salesforce migration.
• Coordinate efforts between technical and business teams.
• Monitor progress and facilitate communication to meet deliverables.

Skills

Salesforce CRM experience

Technical delivery understanding

Data migration experience

Agile delivery

Waterfall delivery

Interpersonal skills

Job description

Salesforce IT Project Manager - Agile Delivery Manager (CRM) Contract 6 Months, Southampton (Hybrid), £600 per day Inside Ir35

Contract role for an experienced delivery manager with experience in Salesforce implementation required for a large programme of works to replace legacy systems with Salesforce CRM.

You will need to have existing Salesforce CRM experience and implementation experience, along with being able to understand and articulate the technical delivery and data migration side. Having a good understanding of the salesforce ecosystem is critical, as well as delivering in both an agile and waterfall environment.

This is a large workstream within an ever larger data programme to improve customer data, and as such experience working as part of a larger workstream is beneficial, understanding portfolio governance framework. Strong experience being personable and working with internal stakeholders is key, along with data elements to programs.

This is a fun, fast paced business so having a background in a services, retail, hospitality background would be helpful, especially experience with B2C CRM implementations.

As the delivery manager, who you will be responsible for ensuring the successful execution and timely delivery of the CRM workstream focused on the migration to Salesforce. This role involves coordinating efforts among various teams, including technical and business stakeholders, to ensure that delivery objectives align with the organisation’s goals. You will monitor progress, oversee resourcing, mitigates risks, and facilitates communication among team members, to ensure the final deliverable meets all specified requirements and expectations.

This company are based in Southampton and hybrid working with two days on site is expected. Start date ideally will be 26^th August. Interviews to happen week commencing 4^th August.