Salesforce Functional Lead-UK-London

Globant; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

Globant is seeking a passionate SME-Level 4 Salesforce Functional Consultant to enhance business solutions and drive digital transformation. With a focus on collaboration, leadership, and technical design, you will lead projects to meet evolving client expectations. Join a diverse team at an innovative company committed to making a positive impact.

Benefits

Comprehensive benefits package

Flexible working arrangement

Opportunities for professional development

Qualifications

• Approximately 6+ years of experience in solution design.
• Strong understanding of Salesforce platform capabilities.
• Experience in leading requirement definitions for engagements.

Responsibilities

• Takes ownership of requirements definition and Product Backlog.
• Leads detailed design workshops, playbacks, testing, and training sessions.
• Takes accountability for overall solution design and build.

Skills

Fluent English

Communication

Collaboration

Leadership

Technical Design

Education

Salesforce Certifications (Senior Consultant + Designer)

Tools

Salesforce

Job description

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek aAt Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We seek a SME- Level 4 , Salesforce Functional (Sales and Service Cloud) who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.

What will help you succeed:

• Fluent English (B2 - Upper Intermediate)

FUNCTIONAL DESIGN / OVERSIGHT

• Takes ownership of the requirements definition and the Product Backlog

• Leads Detailed Design workshops, playbacks, testing and training sessions

• Leads the production of design outputs such as process maps, product backlog and solution design documentation.Takes ownership of the functional components of the Solution Design

• Manages junior team members.Takes responsibility for Practice Development within Globant

• Able to work across multiple projects simultaneously

COMMUNICATION

• Able to communicate clearly and concisely in verbal and written fashion

• Explain complex technical concepts to a non-technical audience

• Appropriately adapts communication style to suit the audience

• Able to constructively challenge the client and justify their own viewpoint

• Able to effectively lead difficult conversations with the client and steer towards resolution
  

PRESENTATION

• Leads the design of client facing presentations and delegates ownership of elements of the presentation to team members

• Able to present in an organised, coherent fashion and adapt their presentation style to their audience.Able to present in client facing sessions such as Design Authorities, providing clear rationale for design decisions and responding to client challenge.

• Able to respond to feedback and tailor messaging

COLLABORATION

• Establishes a collaborative environment with the team and client
  

LEADERSHIP

• Is a role model for junior team members and provides mentorship

• Defines roles and responsibilities for the team and enables others to take responsibility for tasks and activities.Delegates effectively, quality assuring the configuration completed by the team
  

KNOWLEDGE

• Leads Globant internal initiatives such as enablement sessions, the graduate programme and mentoring

DELIVERY

• Takes accountability for the overall solution design and build

• Actively plans design, build and test activities, working with the Project Lead to identify and mitigate risk to the project.Confident in Agile delivery
  

COMMERCIAL

• Adheres to administrative compliance (e.g. timesheets)

• Leads the identification and scoping/ estimation of additional scope and activities

• Supports the Solutions team with the solutioning and estimation of new opportunities and pre-sales discussions with prospective clients
  

TECHNICAL

• Approximately 6+ years of experience

• Experienced in leading the requirements definition and solution design for complex and/ or large engagements

• Has a strong understanding of the Salesforce platform, the capabilities but also the limitations of configuration

• Certs: All certifications for Senior Consultant + Designer certs (e.g. Data Architecture and Management, Sharing and Visibility, Development Lifecycle and Deployment etc.)

This job can be filled in location London (Hybrid)

Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.

We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide .