Salesforce FSC Architect

Cognizant; Dover; Remote; GBP 105,000 - 135,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays and PTO

401(k) plan

Disability benefits

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Salesforce FSC Technical Architect to design and deliver scalable financial services solutions, leading architecture governance and mentoring teams across stakeholders and development teams.

FSC, OmniStudio, and Marketing Cloud will drive onboarding, servicing, and engagement journeys, while defining integration architectures using REST/SOAP APIs and MuleSoft to align with security and governance best practices.

Qualifications

• Strong expertise in Salesforce FSC and OmniStudio, including OmniScripts, FlexCards, DataRaptors, and Integration Procedures.
• Hands-on experience with Apex, Lightning Web Components (LWC), Flow, REST/SOAP APIs, and integration architecture.
• Banking or Financial Services domain experience, with the ability to design scalable Salesforce technical solutions.
• Experience with Copado deployments, Jira, Confluence, application monitoring, and troubleshooting.
• Experience leading teams and providing technical solutions, with strong communication and problem-solving skills.

Responsibilities

• Lead end-to-end Salesforce technical architecture and solution design.
• Design and implement FSC, OmniStudio, and Marketing Cloud solutions.
• Build customer onboarding, servicing, and engagement journeys using OmniScripts, FlexCards, DataRaptors, and Journey Builder.
• Define integration architecture using REST/SOAP APIs, MuleSoft, and external banking systems.
• Ensure adherence to Salesforce security, governance, and best practices while mentoring and providing architecture governance.

Skills

Salesforce FSC

OmniStudio

Apex

LWC

Flow

REST/SOAP APIs

MuleSoft

Integration design

Jira

Confluence

Copado

Marketing Cloud

DataRaptors

Journey Builder

Tools

Jira

Confluence

Copado

MuleSoft

Marketing Cloud

Job description

As a Salesforce FSC Technical Architect , you will make an impact by designing and delivering scalable Salesforce technical solutions for Banking and Financial Services clients. You will work collaboratively with business stakeholders, product owners, and development teams to provide technical leadership, architecture governance, and customer-focused solutions.

In this role, you will:

• Lead end-to-end Salesforce technical architecture and solution design.

• Design and implement solutions using Salesforce Financial Services Cloud (FSC), OmniStudio, and Marketing Cloud.

• Build customer onboarding, servicing, and engagement journeys using OmniScripts, FlexCards, DataRaptors, and Journey Builder.

• Define integration architecture using REST/SOAP APIs, MuleSoft, and external banking systems.

• Ensure adherence to Salesforce security, governance, and best practices while providing technical leadership, mentoring, and architecture governance.

Work model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States , with Johnstown and Boston preferred . Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• Strong expertise in Salesforce Financial Services Cloud (FSC) and OmniStudio , including OmniScripts, FlexCards, DataRaptors, and Integration Procedures.

• Hands-on experience with Apex, Lightning Web Components (LWC), Flow, REST/SOAP APIs, and integration architecture .

• Banking or Financial Services domain experience, with the ability to design scalable Salesforce technical solutions.

• Experience with Copado deployments, Jira, Confluence, application monitoring, and troubleshooting .

• Experience leading teams and providing technical solutions, with strong communication and problem-solving skills.

These will help you stand out

• Salesforce Application Architect or System Architect certification.

• Salesforce OmniStudio Consultant, Marketing Cloud Consultant, or Financial Services Cloud Accredited Professional certification.

• Experience with Salesforce Marketing Cloud , including Journey Builder, Email Studio, and Automation Studio.

• Banking domain experience with wealth management .

• Experience with Agentforce, Data Cloud, Experience Cloud, MuleSoft, or AI-powered customer engagement solutions .

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Applications will be accepted until 11/25/26

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Salary and Other Compensation

The annual salary for this position is between $140,000 pa - $180,000pa depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer:

The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.