Salesforce Front Office Consultant - Marketing & Data

Accenture; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Salesforce Front Office Consultant to join their dynamic team in London. This role offers the opportunity to work at the intersection of technology and client engagement, delivering innovative Salesforce solutions that enhance customer and employee experiences. You will collaborate with a talented team, leveraging cutting-edge technologies while developing your leadership and consulting skills. The company fosters a culture of inclusion and diversity, ensuring that every team member can thrive and contribute to impactful projects. If you're passionate about technology and eager to make a difference, this could be the perfect opportunity for you.

Benefits

Extensive benefits package

Competitive salary

Access to training

Global network of experts

Qualifications

• Experience in client-facing Salesforce solution consulting and delivery.
• Proven hands-on experience with Salesforce Marketing and Data Cloud.

Responsibilities

• Define, design, and deliver Salesforce-based solutions to clients.
• Drive creativity and innovation in solutions for measurable client value.

Skills

Salesforce solution consulting

Salesforce Marketing Cloud

Salesforce Data Cloud

Client engagement

Communication skills

Project management

Agile methodologies

Education

Salesforce certification in Marketing Cloud

Salesforce certification in Data Cloud

Job description

Role Title: Salesforce Front Office Consultant

Location: London (United Kingdom)

Salary: Competitive salary and package dependent on experience

Career Level: Associate Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for business performance inclusion and diversity.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” –Julie Sweet, Accenture CEO

About the Accenture Salesforce Business Group:

Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).

The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations selling, service and operational functions across all key industries. With deep knowledge in the power of Salesforce’s multiple cloud offerings, we help clients transform their employee and customer experiences. We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.

You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe that our customers will get the best results from their partnership with us. If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our international team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.

As a Salesforce Front Office Consultant (Marketing & Data) you will:

1. Work as part of an integrated Accenture and client team, defining, designing, delivering and deploying leading Salesforce-based solutions to our clients.
2. Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments.
3. Drive creativity and innovation in solutions to deliver value for clients and Accenture.
4. Support pre-sales activities including helping shape and present solutions, and associated estimating and planning for delivery.
5. Develop further skills in Salesforce, solutioning, project management, and client engagement through hands-on experience and training.

We are looking for experience in the following skills:

1. Direct client-facing Salesforce solution consulting and delivery experience.
2. Proven hands-on experience analysing, designing, building, testing, and delivering integrated solutions based on Salesforce Marketing Cloud and/or Data Cloud alongside other leading ecosystem products.
3. Ability to engage with clients at all levels in a business-centric, outcome-oriented dialogue.
4. Strong communication, presentation, and interpersonal skills, with a focus on building and maintaining client relationships.
5. Experience working with clients to understand business and technology requirements through meetings and workshops.
6. Salesforce certified in Marketing Cloud and Data Cloud.
7. An understanding of the role that predictive and generative intelligence will play in front office domains such as Sales, Service and Marketing.

Set yourself apart:

1. Experience delivering Salesforce Data Cloud and/or Agentforce.
2. Industry-specific knowledge and experience in relevant industries.
3. Data Architecture experience, certification and understanding.
4. Pre-sales solution architecture experience (including solution shaping, and delivery estimation and planning).
5. Salesforce ecosystem knowledge, experience and network.
6. Active Salesforce community participation and contributions.
7. Genuine curiosity and interest in Marketing opportunities and challenges in Enterprise organisations and an understanding of key Marketing KPIs.
8. Evidence of working in an agile manner applying leading methods and techniques such as Design Thinking.

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package.

Closing Date for Applications: 30/06/2025

Accenture reserves the right to close the role before this date should a suitable applicant be found.