Salesforce Delivery Manager

Devonshire Hayes Recruitment Specialists Ltd.; Cardiff, Glasgow, Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in the UK is seeking an experienced Salesforce Delivery Manager for a hands-on role. The successful candidate will manage multiple agile projects with Service Integrators and ensure delivery milestones are met. This position requires formal project management qualifications, substantial experience in leading CRM projects, and the ability to convert business requirements into a technical SOW. The role demands onsite attendance once a week and reports directly to the Programme Director.

Qualifications

• Proven capabilities in managing multiple agile projects simultaneously.
• Experience in leading CRM projects with Service Integrators.
• Strong ability to convert business requirements into a technical SOW.

Responsibilities

• Deliver projects incrementally against defined roadmaps.
• Manage Suppliers and provide updates on key milestones.
• Develop Change Management and Transition to Live plans.

Skills

Agile project management

Supplier management

CRM project leadership

Knowledge of GDS standards

Education

Formal project management qualifications (Scrum, SAFe, DSDM)

Job description

If you are an experienced Salesforce Delivery Manager with proven capabilities of managing multiple projects with Service Integrators on Salesforce programmes, we have a new contract we’d like to discuss with you. Please note this role is Inside IR35 and requires onsite attendance once a week.

• Formal project management qualifications Scrum, SAFe or DSDM, with extensive experience running multiple agile projects at any one time
• Hands on experience managing and leading Suppliers and or Service Integrators in delivery
• Experience in leading CRM projects
• Working with a Product Owners and delivery team to deliver incrementally against defined roadmaps and project plans

• Knowledge of GDS standards

This is a hands‑on‑role, not a management role, as such, you will need to demonstrate substantial experience delivering agile projects(s), through System Integrators and/or suppliers in Salesforce. You will also need to be skilled in supporting the business in converting their requirements into a technical SOW, ensuring they are clearly understood by the SI. With responsibility for managing the SI and providing updates on key milestones, deliverables and risk & issues. Likewise, you will also be comfortable working with/ and reporting to SROs, and various steering groups on progress. The role reports directly into Programme Director. Developing Change Management and Transition to Live plans with SME’s, through to actively managing our SI to ensure delivery milestones are met.

To be considered for this role you MUST be a hands on Agile Practioner.