Salesforce CRM Delivery Manager

The Talent Locker Ltd.; Southampton; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Salesforce IT Project Manager to oversee the migration to Salesforce CRM. The role requires strong Salesforce implementation expertise and effective stakeholder management in a hybrid setting. Ideal candidates will have a background in services, retail, or hospitality with a focus on B2C implementations and a proven track record in agile and waterfall environments.

Qualifications

• Experience with Salesforce implementation is essential.
• Ability to manage technical delivery and data migration.
• Strong interpersonal skills are required.

Responsibilities

• Ensure successful and timely delivery of Salesforce workstream.
• Coordinate efforts among various technical and business teams.
• Monitor progress and mitigate risks effectively.

Skills

Salesforce CRM experience

Agile methodology

Waterfall methodology

Stakeholder management

Data migration understanding

Job description

Salesforce IT Project Manager - Agile Delivery Manager (CRM) Contract 6 Months, Southampton (Hybrid), £600 per day Inside Ir35

Contract role for an experienced delivery manager with experience in Salesforce implementation required for a large programme of works to replace legacy systems with Salesforce CRM.

You will need to have existing Salesforce CRM experience and implementation experience, along with being able to understand and articulate the technical delivery and data migration side. Having a good understanding of the salesforce ecosystem is critical, as well as delivering in both an agile and waterfall environment.

This is a large workstream within an ever larger data programme to improve customer data, and as such experience working as part of a larger workstream is beneficial, understanding portfolio governance framework. Strong experience being personable and working with internal stakeholders is key, along with data elements to programs.

This is a fun, fast paced business so having a background in a services, retail, hospitality background would be helpful, especially experience with B2C CRM implementations.

As the delivery manager, who you will be responsible for ensuring the successful execution and timely delivery of the CRM workstream focused on the migration to Salesforce. This role involves coordinating efforts among various teams, including technical and business stakeholders, to ensure that delivery objectives align with the organisation’s goals. You will monitor progress, oversee resourcing, mitigates risks, and facilitates communication among team members, to ensure the final deliverable meets all specified requirements and expectations.

This company are based in Southampton and hybrid working with two days on site is expected. Start date ideally will be 26^th August. Interviews to happen week commencing 4^th August.