Salesforce CRM Administrator

ZEISS Group; Cambridge; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global technology company in Cambridge is seeking an experienced Salesforce Administrator to manage and optimize systems like Sales Cloud and Service Cloud. This role requires someone who thrives in a dynamic, cross-functional environment and has proven experience with Salesforce tools. You will collaborate with multiple teams to design solutions that improve business processes and drive key decisions. The position offers hybrid working arrangements and opportunities for career growth.

Benefits

Career Growth

Dynamic Collaboration

Supportive Culture

Qualifications

• Proven experience as a Salesforce Administrator.
• Strong grip on Sales Cloud and Service Cloud functionality.
• Hands-on skills with dashboards and reports.

Responsibilities

• Manage Salesforce day-to-day operations.
• Create scalable solutions through automation and dashboard optimization.
• Collaborate in an Agile setup.
• Improve system usability and reporting.
• Train and support users.

Skills

Sales Cloud

Service Cloud

Low-code automation

Dashboard creation

Cross-functional collaboration

Education

Salesforce Administrator Certification

Job description

Salesforce Administrator – ZEISS Location: Cambourne | Full-time | Hybrid Are you a Salesforce pro who loves turning complex needs into clean, scalable solutions? At ZEISS, we’re looking for a Salesforce Administrator who thrives on impact, someone who can optimize systems, support cross-functional teams, and bring clarity to fast-moving business processes. If you know your way around Sales Cloud, Service Cloud, and may be Marketo, and you enjoy working across departments like Sales, Marketing, and Customer Support, this is your chance to make a real difference.

What You'll Do

• Own the day-to-day management of Salesforce (Sales Cloud, Service Cloud) and Marketo
• Create smart, scalable solutions through automations, dashboards, low-level designs, and workflow optimization
• Collaborate with global teams in an Agile setup to support the installation and configuration of Salesforce tools across the business
• Deliver clear, user-friendly features that support lead management, opportunities, and quoting
• Proactively improve the system—think beyond fixes: design tools and flows that make everyone’s life easier
• Offer training and support to empower users, reduce manual processes, and ensure high adoption
• Act as a bridge to global Salesforce projects and interfaces

What You’ll Need

• Proven experience as a Salesforce Administrator, ideally with exposure to Sales Cloud and Service Cloud
• A strong grip on Sales Cloud and Service Cloud functionality
• Hands-on skills with dashboards, reports, and low-code automation
• Understanding of data integrity, user support, and system configuration
• Experience working in an Agile environment
• A collaborative mindset and strong communication skills to work across multiple business units
• Bonus: Salesforce Administrator Certification

Why Join ZEISS?

• Impact from Day One – Your work drives key business decisions across sales, support, and marketing
• Dynamic Collaboration – Partner with multiple teams across a global organization
• Career Growth – Build your Salesforce expertise in a role that touches both strategy and systems
• Supportive Culture – Work in a team that values ownership, innovation, and simplifying complexity

What Success Looks Like (First 3–6 Months)

• You’ve learned the ZEISS Salesforce ecosystem and made it cleaner and easier to use
• You’ve delivered improvements in reporting, automation, and usability
• You’ve built trust with internal teams by solving their real problems quickly and clearly
• You’ve contributed to a global implementation project with confidence

Ready to help us drive value from Salesforce, one smart solution at a time?
Apply now and let’s build something better together.

Your ZEISS Recruiting Team:

Abigail Hannaby, Charlotte Marriage, James Lawn, Kate Benyon, Natarlee Lawrence, Suya Rolph