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Salesforce Business Analyst

eTeam, Inc.

United Kingdom

On-site

GBP 60,000 - 80,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a skilled professional to enhance business integration processes. In this role, you will analyze integration requirements from third-party solutions, ensuring they align with individual client entities. You'll create comprehensive test cases and validate the effectiveness of these integrations, providing crucial feedback to developers. This position offers a unique opportunity to work closely with various stakeholders, including local users and business leads, to optimize integration efficiency. If you thrive in a dynamic environment and are passionate about driving business success through effective integration, this role is perfect for you.

Qualifications

  • Experience in business integration requirements and testing.
  • Ability to document and align use cases with stakeholders.

Responsibilities

  • Perform business integration requirements analysis for client entities.
  • Develop and execute test cases to validate integrations.

Skills

Business Integration
Testing and Validation
Stakeholder Alignment
Documentation

Job description

The following activities are to be performed:


  1. Business integration requirements:
    1. How the integrations as supplied by 3rd party can be applied in the client context of individual entities.
    2. What to take into account for the individual entities and departments within the entities in terms of local behaviour and setting.
    3. Create a plan for convergence toward a more global approach to be applied after Client harmonization.
    4. Client and document use cases (post implementation): how should the combined solution work for the agent to get the most out of the integration in terms of efficiency.
    5. Align use cases with the stakeholders: Local Users, Omni Business Lead, Sales and Service Directors, Client Architect, Local Developer.
  2. Testing and Validation, preparation and execution:
    1. Develop and document test cases for individual entities to ensure proper execution of the integration.
    2. Execute test cases and document problems found, produce feedback towards developers.
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