Salesforce Business Analyst

JR United Kingdom; Cheltenham; Hybrid; GBP 85,000 - 95,000; Full time

Job summary

A leading global technology provider is seeking a Certified Senior Business Analyst - Salesforce. This hybrid role involves analyzing complex business requirements, designing Salesforce solutions, and supporting users with system implementation. Join a forward-thinking organization that values personal growth and offers opportunities within a dynamic environment.

Qualifications

• Certified Salesforce Business Analyst is mandatory.
• Proficient in business requirement analysis and documentation.
• Hands-on experience designing enterprise-scale Salesforce solutions.

Responsibilities

• Lead business requirement gathering and analysis through workshops.
• Support Salesforce development and testing, drive post-implementation adoption.
• Act as primary contact for business users, ensuring effective resolution of issues.

Skills

Salesforce Business Analyst certification

Data migration

Agile methodology

Waterfall methodology

Troubleshooting

Tools

Salesforce Data Loader

Force.com Migration Tool

Job description

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Certified Senior Business Analyst - Salesforce

Location: Modern, London, UK (2 days on-site)

Salary: £85-95k per annum

Requirement: Salesforce Business Analyst certification is mandatory

Hello,

iO Associates is seeking a Certified Senior Business Analyst - Salesforce for a leading global provider of technology-driven risk and compliance solutions. This company helps organizations manage health, safety, environmental, and ESG requirements. It offers software and consulting services to streamline compliance, improve contractor management, and enhance workplace safety, supporting over 45,000 businesses worldwide.

Key Requirements:

• Break down complex business information into structured, feasible Salesforce solutions, guiding stakeholders effectively.
• Design and document enterprise-scale Salesforce solutions with hands-on experience.
• Collaborate with business stakeholders to analyze requirements, create functional specifications, and troubleshoot system issues.
• Proficient in data migration tools (Salesforce Data Loader, Force.com Migration Tool) and experienced in both Waterfall and Agile methodologies.

Responsibilities:

• Lead business requirement gathering and analysis through workshops, and document solutions using industry-standard models, functional designs, and user stories.
• Support Salesforce development and testing, conduct feature demos and UAT sessions, and drive post-implementation adoption and change management.
• Act as primary contact for business users, providing first-level support, troubleshooting issues, and ensuring effective resolution and escalation when needed.
• Oversee data integrity and reporting by developing dashboards, validating SOQL queries, supporting data migration, and maintaining best data management practices.

This is a hybrid-based role. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organization.