Salesforce Applications & Database Officer

La Fosse Associates; London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Salesforce Data Analyst / Applications and Database Officer in London, requiring strong Salesforce experience and analytical capabilities. The role involves managing data quality and reporting in a hybrid work setting, focusing on improving system engagement and support for various applications. Ideal candidates should possess a collaborative mindset and a strong understanding of Salesforce functionality.

Qualifications

• Strong Salesforce experience required.
• Good analytical skills needed.
• Collaborative mindset is essential.

Responsibilities

• Manage Salesforce functionality and data quality.
• Create interactive dashboards and reports.
• Support document management portal access and organization.
• Assist in planning key events and communications.

Skills

Salesforce expertise

Analytical capabilities

Collaboration

Data quality improvement

System integration

Tools

Salesforce

Data management tools

Email marketing platforms

Job description

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Salesforce Applications & Database Officer, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

15562e1f3802

Job Views:

11

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Salesforce Data Analyst / Applications & Database Officer

Permanent | Hybrid (4 days a week in London)

Our client is seeking a Salesforce Data Analyst / Applications and Database Officer to join their team on a permanent basis. This is a hybrid role, requiring four days per week in their London office. The ideal candidate will act as a key systems and data lead, taking ownership of Salesforce functionality and supporting the effective use of a range of business applications. This is an excellent opportunity for someone with strong Salesforce experience, good analytical capabilities, and a collaborative mindset to drive improvements in data quality, reporting, and systems integration.

Take overarching responsibility for the team’s use of Salesforce, with a focus on improving content quality, system engagement, and overall data reliability. Working closely with the internal IT function, responsibilities will include:

Managing meeting and briefing note records, ensuring relevant data is consistently captured in the correct fields

Maintaining and evolving the data model to meet the team’s changing needs, including implementing architecture changes such as new fields, structures, or templates

Establishing a regular process for reviewing data quality and ensuring pipeline accuracy

Creating interactive dashboards to enhance user engagement and promote effective system use

Developing reports across all relevant Salesforce objects (e.g., contacts, pipeline, activities, commitments)

Exploring opportunities to enrich data through integration with third-party platforms

Keeping up to date with Salesforce developments and recommending suitable applications or enhancements where appropriate

2. Document Portal Support

Provide day-to-day support for a document or data management portal, ensuring effective access and organisation. Responsibilities include:

Reviewing and refining folder structures to support clear and efficient documentation storage

Managing access permissions for internal and external stakeholders

Supporting new functionality such as reporting and user access features

Liaising with internal teams and external service providers to maintain appropriate access controls

3. Application & Tool Management

Act as the team’s subject matter expert for additional applications and tools that support core operations, especially those integrated with Salesforce. Typical tools may include:

Email marketing and communications platforms

Proposal and document collaboration tools

Secure file sharing systems

4. Team Support

Provide practical support during high-demand periods and contribute to key outputs. This may include:

Assisting with routine reporting cycles

Supporting the preparation and formatting of meeting materials and presentations

Assisting with the planning and execution of key events or communications

5. Administrative Support

Assist with general administrative tasks and contribute to the smooth running of team operations as required.