Salesforce Administrator

Awaze; Manchester; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Flexible hybrid working

Holiday discounts

Career progression

Job summary

Awaze in the UK is seeking a Salesforce Administrator to maintain, configure and improve our Salesforce platform, supporting day-to-day operations and future enhancements. You will work with the Platform Lead, Product Owners and business stakeholders to translate requirements into practical Salesforce solutions that add value.

Join a collaborative team and deliver secure, scalable configurations, reports, dashboards and automation, while ensuring great user experiences.

Qualifications

• 2–3 years' experience as a Salesforce Administrator in a business environment.
• Salesforce Administrator certification.
• Strong experience configuring Salesforce Lightning, including reports, dashboards, validation rules, page layouts, custom objects, custom fields and flows.
• Experience supporting Sales Cloud and/or Service Cloud.
• Confidence managing users, roles, permissions, sharing rules and platform governance.
• Solid understanding of Salesforce Flow and the ability to troubleshoot flow errors.
• Awareness of Apex, Visualforce and Lightning Components.
• Experience working within Agile and Scrum environments.
• Excellent organisational skills with the ability to prioritise multiple tasks and meet deadlines.
• A proactive mindset with a passion for continuous improvement and delivering great user experiences.

Responsibilities

• Maintain, configure and optimise the Salesforce platform, integrations and reporting suite.
• Build and maintain reports, dashboards, page layouts, flows, validation rules and other Salesforce configuration components.
• Create and manage custom objects, record types, fields and object relationships.
• Administer users, profiles, roles, permissions, sharing rules and platform access to ensure secure and effective governance.
• Support the ongoing development and optimisation of Sales Cloud and/or Service Cloud solutions.
• Collaborate with Platform Lead, Product Managers, Business Analysts and stakeholders to translate business requirements into practical Salesforce solutions.
• Resolve user queries, incidents and service requests, providing a responsive and customer-focused support experience.
• Identify opportunities to improve business processes, recommend platform enhancements and contribute to continuous improvement initiatives.
• Work effectively across multiple priorities, balancing support, change requests and platform improvements while meeting agreed deadlines.

Skills

Salesforce Administrator

Salesforce Lightning

Sales Cloud

Service Cloud

Apex

Visualforce

Lightning Components

Administration & governance

Agile / Scrum

User management

Education

Salesforce Administrator certification

Tools

Salesforce Lightning

Sales Cloud

Service Cloud

Apex

Visualforce

Lightning Components

Job description

Salesforce Administrator

Help shape the future of Salesforce at Awaze.

Join a collaborative technology team where your Salesforce expertise will make a real impact across our UK and European business. You'll play a key role in maintaining, improving and evolving one of our most important business platforms, helping colleagues work more efficiently while delivering better experiences for our customers.

Your mission

As our new Salesforce Administrator, you'll work closely with the Platform Lead, Product Owners and business stakeholders to ensure Salesforce continues to deliver value across the organisation. You'll administer, configure and continuously improve the platform, supporting both day-to-day operations and future enhancements. Combining technical expertise with curiosity and problem-solving, you'll identify opportunities to simplify processes, improve user experiences and help shape scalable Salesforce solutions that support our business as it grows.

What you'll be doing

• Maintain, configure and optimise the Salesforce platform, integrations and reporting suite.

• Build and maintain reports, dashboards, page layouts, flows, validation rules and other Salesforce configuration components.

• Create and manage custom objects, record types, fields and object relationships.

• Administer users, profiles, roles, permissions, sharing rules and platform access to ensure secure and effective governance.

• Support the ongoing development and optimisation of Sales Cloud and/or Service Cloud solutions.

• Collaborate with the Platform Lead, Product Managers, Business Analysts and stakeholders to translate business requirements into practical Salesforce solutions.

• Resolve user queries, incidents and service requests, providing a responsive and customer-focused support experience.

• Identify opportunities to improve business processes, recommend platform enhancements and contribute to continuous improvement initiatives.

• Work effectively across multiple priorities, balancing support, change requests and platform improvements while meeting agreed deadlines.

Who we're looking for

You'll thrive in this role if you're naturally curious, enjoy solving problems and are passionate about improving the way people work through technology. You're collaborative, proactive and enjoy working with stakeholders across different teams to deliver practical, scalable solutions.

We're looking for someone who brings:

• 2–3 years' experience as a Salesforce Administrator in a business environment.

• Salesforce Administrator certification.

• Strong experience configuring Salesforce Lightning, including reports, dashboards, validation rules, page layouts, custom objects, custom fields and flows.

• Experience supporting Sales Cloud and/or Service Cloud.

• Confidence managing users, roles, permissions, sharing rules and platform governance.

• A solid understanding of Salesforce Flow and the ability to troubleshoot flow errors.

• Awareness of Apex, Visualforce and Lightning Components.

• Experience working within Agile and Scrum environments.

• Excellent organisational skills with the ability to prioritise multiple tasks and meet deadlines.

• A proactive mindset with a passion for continuous improvement and delivering great user experiences.

Bonus points if you have:

• Experience with Pardot or other Salesforce marketing platforms.

• Experience with Salesforce Field Service.

• Experience working within the travel, leisure or hospitality industry.

• A passion for holidays and customer-focused businesses.

How you'll make an impact

• Ensure Salesforce remains reliable, secure and aligned with evolving business needs.

• Deliver configuration improvements that simplify processes and increase efficiency.

• Enhance reporting and dashboards to support informed business decisions.

• Improve the user experience by responding quickly to support requests and implementing effective solutions.

• Collaborate across technology and business teams to deliver scalable platform enhancements.

• Contribute to the long-term Salesforce roadmap through innovation, continuous learning and practical recommendations.

Why you'll want to work at Awaze

We offer a versatile position in a strong professional and social environment - one you'll have the opportunity to influence and help shape. You'll be part of an international company that invests in the future, and join a dynamic, fast-paced department with skilled and committed colleagues who support each other.

We're a people-first business - and we know that our success starts with our teams.

Here's a glimpse of what you'll enjoy:

• Generous discounts on holidays across our brands.

• Flexible hybrid working – with the autonomy to work how you work best.

• Real opportunities to grow, learn and shape your role as well as careers progression vertically or horizontally, cross countries and responsibilities.

About Awaze

Our mission is clear - to create amazing holidays with Europe’s widest choice of holiday homes.

With more than 110,000 properties across Europe, we are the largest managed vacation rentals business in the region. Our ambition is not only to be the biggest, but the best provider of holiday homes in Europe.

As travel continues to evolve, we are focused on what comes next. We will keep strengthening our relationships with guests and homeowners, continuously improving the way we work, and delivering strong performance. By making things simpler and smarter, we are building a business that is ready for what’s next - powered by proud, passionate and inclusive people.

Worth knowing

We offer the best of both worlds: the energy of the office and the freedom of home, with hybrid working that lets you have a mix of office and remote work in a fast-paced, collaborative environment.

What's next?

If this sounds like the right next step for you, hit "Apply" and follow the instructions to submit your application. We tailor our recruitment process to each role to give both you and our hiring teams the best possible chance to assess whether this could be the start of a successful collaboration. You'll hear from us shortly after we've reviewed your application.

We're committed to running an inclusive and accessible recruitment process. All applicants will receive equal consideration for employment, and if you have any specific requirements or adjustments needed for the interview, just let us know when you accept your invitation - we're happy to accommodate.