Salesforce Administrator

Yolo Group; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in enterprise solutions is looking for a Salesforce Administrator to manage and optimize their Salesforce platform. In this role, you will work closely with various teams to enhance user experience, data accuracy, and system performance, while providing ongoing support and training. Ideal candidates will have strong Salesforce experience and certifications, along with a collaborative attitude.

Qualifications

• 4+ years total IT experience with at least 2+ years Salesforce admin experience.
• Strong understanding of Salesforce features, data management, and security.
• Excellent communication skills to interact with users and train them.

Responsibilities

• Manage Salesforce platform for business stakeholders.
• Provide user access, create reports, and implement improvements.
• Stay updated with Salesforce updates and best practices.

Skills

Salesforce customization

Data management

User support

Business analysis

Security and access management

Collaboration

Education

Salesforce Administrator Certification

Salesforce Advanced Administrator Certification

Sales Cloud Certification

Service Cloud Certification

Job description

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Our Enterprise Solutionsdepartment is growing, and we are looking for new talent to join us on our journey!

As a Salesforce Administrator, you will be responsible for the daily management, configuration, and optimization of the Salesforce platform to meet the needs of business stakeholders. You’ll work closely with various teams to ensure seamless user experience, system performance, and data accuracy. You will oversee user access, create reports and dashboards, maintain custom fields and objects, and implement system enhancements. Additionally, you will provide ongoing support, troubleshooting, and training to end users to ensure the continued success and adoption of Salesforce across the organization.

• Business Process Product Delivery: Assist in the customization of the Salesforce product to provide a quality service that empowers Yolo colleagues to deliver their responsibilities.
• Salesforce Delivery Team: Collaborate within the Salesforce team, utilizing an agile methodology, to create and manage tickets from inception to completion.
• Business Analysis: Conduct detailed business analysis of stakeholders requirements, translating these into actionable documents such as process diagrams and user stories.
• User Support: Provide first-level support to Salesforce users, addressing inquiries, and troubleshooting issues promptly.
• Data Management: Maintain and update Salesforce data, ensuring accuracy, completeness, and consistency across the platform.
• Reports and Dashboards: Generate standard and ad-hoc reports and dashboards to enable data-driven decision- making for various teams.
• Security and Access Management: Ensure data security and access control measures are maintained in compliance with company policies and best practices.
• Continuous Improvement: Stay up-to-date with Salesforce updates and new features, providing input on best practices and process improvements.
  

Your background and mindset

• 4+ years of total IT experience with at least 2+ years of Salesforce admin experience
• Salesforce Certifications: Salesforce Administrator (Required), Advanced Administrator, Sales Cloud, Service Cloud (preferred bonus)
• Strong understanding of Salesforce platform features, capabilities, and limitations. Knowledge of Salesforce customization tools, data management, and security.
• Ability to analyze complex business requirements and translate them into practical solutions using Salesforce functionalities.
• Excellent communication skills to interact with users and train them on Salesforce usage and best practices.
• Collaborative attitude to work effectively with cross-functional teams and stakeholders to implement solutions that align with business goals.
• A keen eye for detail to ensure data accuracy and consistency within the Salesforce system.
• A commitment to staying updated with the latest Salesforce features, best practices, and industry trends.

Please note, we don't offer relocation support for this position!