Salesforce Administrator

ProSearch; Ipswich; Hybrid; GBP 55,104 - 68,880; Full time

Job summary

A bio-tech organization is seeking a skilled Salesforce Administrator to manage and optimize their platform. The role requires a Bachelor's degree and Salesforce certification, with at least 2 years of experience. Candidates must have strong analytical skills and be available on-site at least 2 days a week. This contract position offers a hybrid work model and involves collaboration with various teams to enhance Salesforce solutions.

Qualifications

• Minimum of 2+ years of experience as a Salesforce Administrator.
• Proficiency in Salesforce configuration including workflows and validation rules.
• Ability to work on-site at least 2 days a week.

Responsibilities

• Manage and configure the Salesforce platform including user setup.
• Perform data imports, exports, and updates ensuring data integrity.
• Provide technical support and training to Salesforce users.

Skills

Salesforce configuration

Data management

Analytical skills

Communication skills

Team collaboration

Education

Bachelor's degree in Computer Science or related field

Salesforce Administrator Certification

Tools

Salesforce

Data Loader

Job description

This range is provided by ProSearch. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$40.00/hr - $50.00/hr

We are seeking a skilled and certified Salesforce Administrator to join a dynamic bio-tech organization located in the North Shore of MA. This role involves a hybrid work schedule, combining on-site and remote work. As a Salesforce Administrator, you will be responsible for the management, maintenance, and optimization of the Salesforce platform, including bug fixes and configuration work, ensuring it meets the needs of the business and users.

Key Responsibilities

• Salesforce Administration: Manage and configure the Salesforce platform, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, and validations.
• Data Management: Perform data imports, exports, and updates using data loader and other Salesforce tools. Ensure data integrity and cleanliness by managing duplicate records and executing data cleansing activities.
• User Support and Training: Provide technical support to Salesforce users, troubleshoot issues, and deliver training sessions to enhance user proficiency.
• System Maintenance: Conduct regular system maintenance tasks, including security reviews, release management, and system upgrades.
• Process Automation: Develop and implement Salesforce automation solutions using workflows, process builders, and flows to streamline business processes.
• Collaboration: Work closely with cross-functional teams including Sales, Marketing, and Customer Service to gather requirements and translate them into Salesforce solutions.
• Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Salesforce Administrator Certification is required.
• Minimum of 2+ years of experience as a Salesforce Administrator.
• Proficiency in Salesforce configuration, including workflows, process builder, validation rules, and data management tools.
• Strong analytical and problem-solving skills with the ability to interpret business needs and translate them into technical solutions.
• Excellent verbal and written communication skills, with the ability to interact with stakeholders at all levels.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
• Ability to be in-person, on-site at least 2 days a week is a must.

Preferred Skills

• Experience with Salesforce Lightning.
• Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
• Familiarity with third-party integrations (e.g., SAP or Sitecore) and applications.
• Experience with Sales Cloud and/or Service Cloud.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology and Sales

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