Salesforce Administrator

JR United Kingdom; Bolton; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

Une entreprise technologique mondiale recherche un Administrateur Salesforce pour gérer le portail Partner ainsi que le support utilisateur. Ce poste hybride nécessite des compétences éprouvées dans l'administration Salesforce et l'amélioration des processus, tout en collaborant avec diverses équipes. Les candidats doivent être autonomes, capables de gérer plusieurs priorités, et posséder d'excellentes compétences en communication.

Qualifications

• Expérience prouvée en administration Salesforce.
• Gestion des portails Partner ou Experience Cloud.
• Capacité à travailler de manière autonome dans un environnement dynamique.

Responsibilities

• Administrer le Salesforce Partner Portal, incluant la gestion des utilisateurs et des permissions.
• Fournir un support de niveau 2 et résoudre les problèmes d'accès.
• Identifier les opportunités d'amélioration des processus et de l'automatisation.

Skills

Salesforce administration

User management

Troubleshooting

Communication

Process efficiency

Tools

JIRA

Confluence

Slack

Job description

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Salesforce Administrator, Bolton, Greater Manchester

Location: Bolton, Greater Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

4

Posted:

07.06.2025

Expiry Date:

22.07.2025

Job Description:

Hybrid working – Central London – 3 days pw in the office

12 month contract

Inside IR35

Market rate TBC Approx £425-600 pd to umbrella

Salesforce Partner Portal Administrator – You will work closely with internal business teams, technical stakeholders, and partner users to ensure a seamless and secure portal experience, support business processes, and implement ongoing improvements. You will need proven experience in Salesforce administration, including managing Partner or Experience Cloud portals (formerly Community Cloud), user setup, permissions, profiles, roles, and access management, as well as 2nd line support and portal configurations.

This is an exciting opportunity for someone who thrives in a dynamic environment and enjoys solving complex system and process challenges.

Client Description

Our Client is a multinational technology company that boasts some of the most popular consumer electronics on the planet. They also offer prolific media and entertainment services, software, cloud services, fitness accessories, and payment solutions.

Responsibilities:

• Portal Administration: Administer the Salesforce Partner Portal including user setup, permissions, profiles, roles, and access management; maintain portal configurations, page layouts, and custom components.
• User Support & Enablement: Provide Tier 2 support, resolve access issues, troubleshoot errors, create user guides, training materials, and FAQs.
• System Maintenance & Improvements: Identify opportunities for automation, process efficiency, and usability enhancements; collaborate with developers and architects on technical changes.
• Security & Compliance: Ensure secure and compliant access, conduct audits and reviews of user access and system integrity.
• Stakeholder Collaboration: Liaise with business teams, regional operations, and global Salesforce team; participate in testing and validation of releases.

Key Requirements:

• Proven experience in Salesforce administration, managing Partner or Experience Cloud portals.
• Understanding of Salesforce user management, roles, profiles, permission sets, and data visibility.
• Strong troubleshooting skills and a user-centric mindset.
• Excellent communication skills for technical and non-technical users.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

• Experience in a global technology company or with external partner ecosystems.
• Familiarity with JIRA, Confluence, and Slack.

Everyone is welcome. Diversity and Inclusion Statement: At PCR Digital, we are committed to diversity, equity, and inclusion at all stages of our recruitment. We welcome applicants regardless of background. Please inform us of any adjustments needed during the process.