Salesforce Administrator

Phoenix Group Holdings; Birmingham; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading UK retirement business is seeking a Salesforce Administrator to optimize their Salesforce ecosystem. The role involves customizing the platform, managing access and security, and supporting users. Candidates should be certified Salesforce Administrators with strong communication skills and ideally have experience in the life and pensions sector. The company offers a salary of £40,000 to £50,000 plus benefits and various flexible working options.

Benefits

8% bonus up to 16%

Private medical cover

38 days annual leave

Excellent pension

12x salary life assurance

Income protection

3x volunteering days

Qualifications

• Proficient at customising Salesforce and developing flows.
• Strong understanding of Salesforce architecture and data models.
• Experience with life and pensions companies preferred.

Responsibilities

• Customise and maintain the Salesforce platform.
• Implement Salesforce solutions, flows, and processes.
• Provide high-quality support to users.

Skills

Certified Salesforce Administrator

Customising Salesforce

Developing flows

Creating reports and dashboards

Excellent communication

Problem-solving skills

Job description

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Location and flexible working:Edinburgh, London or Wythall (Birmingham). All our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process.

Job Type: Permanent

Closing Date: 7th August

Salary and benefits:£40,000 to £50,000 dependent upon experience plus 8% bonus up to 16%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, income protection, 3x volunteering days and much more

Recruiter: Douglas Smith

We have an incredible opportunity to join us here at Phoenix Group as a Salesforce Administrator within our Pension and Savings Division.

Who are we?

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

The role

You will have a passion for driving business success through Salesforce solutions, we are seeking a talented Salesforce Administrator to join our innovative team and lead the charge in optimising our Salesforce ecosystem. By collaborating with stakeholders to gather & understand requirements, you’ll customise and maintain the Salesforce platform to meet business needs

You will extend the use of Financial Services Cloud and Marketing Cloud by implementing Salesforce solutions, flows and processes. Through managing access, profiles, security settings, troubleshooting and training you will provide high quality support to our users & enhance their experience.

To ensure we stay ahead of our competitors, you will keep abreast of Salesforce platform updates and emerging technologies to help drive innovation.

What We’re Looking For

• Certified Salesforce Administrator who is proficient at customising Salesforce, developing flows, reports, dashboards and training users
• Have a strong understanding of Salesforce architecture and data models along with being proficient in creating and customizing reports and dashboards
• Be an excellent communicator with great problem-solving skills with an eye for detail
• Ideally have Platform App Builder certification and previous experience working for a Life and Pensions company

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.