Salesforce Administrator

Mirai Talent; Birmingham; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Salesforce Administrator in Birmingham to manage project-based work and daily administration tasks. The ideal candidate will need strong technical skills and experience with Salesforce's complex configurations and user support. This role is vital for optimizing operations and enhancing system features as the company expands.

Qualifications

• Proven experience as a Salesforce Administrator.
• Knowledge of complex Flows and custom objects.
• Experience with Lightning App Builder and metadata deployments.

Responsibilities

• Collaborate to translate requirements into Salesforce solutions.
• Perform day-to-day administration tasks on Salesforce.
• Support users and troubleshoot issues promptly.

Skills

Salesforce automation capabilities

Problem-solving

Data integrity management

Education

Salesforce Administrator Certification

Tools

Jira

Confluence

Job description

Role Summary
We are seeking a highly motivated and detail-oriented Salesforce Administrator to join our team. The ideal candidate will play a pivotal role in both a wide range of project-based work and business-as-usual (BAU) Salesforce administration tasks. This role requires a blend of technical expertise, problem-solving skills, and a strong understanding of business processes to support, optimise, and enhance our Salesforce environment as we grow our presence as a company on the platform.

What you’ll be doing:
Project Work:

• Collaborate with the wider Change team of business analysts and project managers as well as directly with stakeholders to translate requirements into Salesforce solutions.
• Salesforce configuration changes, including (but not limited to): complex flows, lightning pages (including dynamic layouts), custom fields and objects, page layouts, record types, apps, actions, custom settings and metadata, dashboards and reports.
• Own and manage your own deployments across our environments, using Gearset, and ensuring successful implementation of projects including by providing hypercare after go-live to the business.
• Assist in the integration of Salesforce with third-party tools, companies and other internal systems.
• Support data migration and ensure data quality during project implementations.

Business-As-Usual (BAU) Administration:

• Carry out mass communication operations including mass reach outs to our clients using existing integrations.
• Perform day-to-day administration of the Salesforce platform, including user licence management, security settings, and permission management.
• Provide support for Salesforce users, troubleshooting and resolving issues in a timely manner.
• Maintain data integrity by managing data imports/exports.
• Create and maintain dashboards, reports, and analytics to support business decision-making.
• Implement and manage system updates, ensuring minimal disruption to business operations.
• Identify opportunities for system improvements and enhancements and propose solutions to the wider team.

What you can bring:

• Knowledge of Salesforce’s automation capabilities, best practices, and order of operations. In particular the ability to understand and build complex Flows.
• Comfortable working with custom objects and functionality and managed packages and not just standard Salesforce functionality.
• Proven working experience as a Salesforce Administrator and the ability to carry out regular administration tasks e.g. user setup and maintenance, reports and dashboards.
• Ability to understand and improve existing Salesforce processes with a proven ability to implement declarative changes such as validation rules, picklists, lookup fields, master-detail relationships, and formula fields.
• Experience with the Lightning App Builder including dynamic page layouts and conditional visibility.
• Experience carrying out metadata deployments and an understanding of the impact and risks such changes.
• Experience carrying out data loads with hierarchical data sets.
• Comfortable managing project-work mostly independently but also collaborating and seeking assistance from other members of the team.
  

Nice-to-Haves:

• Any experience of the managed package, Litify, would be hugely beneficial.
• Experience of project management tools, e.g. Confluence, Jira.
• Developer experience, particularly in invocable Apex classes.
• Trailhead Certifications, particularly Administrator, Platform App Builder, Advanced Administrator or Platform Developer.
• Experience with the Titan (particularly Titan Web and Titan Sign) application.

Mirai believes in the power of diversity and the importance of an inclusive culture. We welcome applications from individuals of all backgrounds, understanding that a range of perspectives strengthens both our team and our partners’ teams. This is just one of the ways that we’re taking positive action to shape a collaborative and diverse future in the workplace.

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Created on 29/06/2025 by TN United Kingdom