Salesforce Administrator

JR United Kingdom; Bath; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading company in the technology sector is seeking a Salesforce Partner Portal Administrator for a 12-month hybrid contract role. The successful candidate will focus on ensuring a seamless portal experience, user management, and system improvements, offering £425-600 per day based on experience and skills. Join a dynamic team that values diversity and innovation.

Qualifications

• Proven experience in Salesforce administration and managing Partner/Experience Cloud portals.
• Strong troubleshooting skills and a user-centric mindset.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Administer the Salesforce Partner Portal including user setup and permissions.
• Provide Tier 2 support and resolve access issues.
• Ensure secure access and conduct regular audits.

Skills

Salesforce administration

User management

Troubleshooting

Excellent communication

Tools

JIRA

Confluence

Slack

Job description

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Hybrid working – Central London – 3 days pw in the office

12 month contract

Inside IR35

Market rate TBC Approx £425-600 pd to umbrella

Salesforce Partner Portal Administrator

You will work closely with internal business teams, technical stakeholders, and partner users to ensure a seamless and secure portal experience, support business processes, and implement ongoing improvements. You will need proven experience in Salesforce administration, managing Partner or Experience Cloud portals (Community Cloud), user setup, permissions, profiles, roles, and access management, as well as 2nd line support and portal configurations.

This is an exciting opportunity for someone who thrives in a dynamic environment and enjoys solving complex system and process challenges.

Client Description

Our Client is a multinational technology company that offers consumer electronics, media and entertainment services, software, cloud services, fitness accessories, and payment solutions.

Responsibilities

• Portal Administration: Administer the Salesforce Partner Portal including user setup, permissions, profiles, roles, and access management; maintain portal configurations, page layouts, and custom components.
• User Support & Enablement: Provide Tier 2 support, resolve access issues, troubleshoot errors, create user guides, training materials, and FAQs.
• System Maintenance & Improvements: Identify automation and efficiency opportunities, collaborate on technical changes.
• Security & Compliance: Ensure secure access, conduct regular audits.
• Stakeholder Collaboration: Liaise with business teams, participate in testing and validation.

Key Requirements

• Proven Salesforce administration experience, managing Partner or Experience Cloud portals.
• Understanding of user management, roles, profiles, permission sets, data visibility.
• Strong troubleshooting skills, user-centric mindset.
• Excellent communication skills for technical and non-technical users.
• Ability to work independently and manage multiple priorities.

Preferred Qualifications

• Experience in a global tech company or with external partner ecosystems.
• Familiarity with JIRA, Confluence, Slack.

Everybody is welcome.

Diversity and Inclusion Statement: At PCR Digital, we are committed to diversity, equity, and inclusion at all stages of recruitment. We welcome applicants from all backgrounds and aim to ensure our processes are accessible. Please inform us of any adjustments needed during the process.