Salesforce Administrator

wren kitchens; Barton-upon-Humber; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading kitchen retailer in Barton-upon-Humber is seeking a skilled Salesforce Administrator to support and optimize their multi-cloud Salesforce platform. The role involves configuration, maintenance, and user management, while collaborating with development and QA teams. Ideal candidates will have Salesforce certification, strong documentation skills, and a keen attention to detail. This hybrid position offers excellent perks including a staff discount after one year and personal development opportunities.

Benefits

Free on-site parking

Staff discount on purchasing a kitchen

Individual training budget

Free annual eye tests

Refer a Friend Scheme

Quarterly Bonus Scheme

Qualifications

• Hands-on experience with Salesforce Service Cloud.
• Ability to manage user roles, profiles, and permissions.
• Strong documentation and communication abilities.

Responsibilities

• Configure and customize Salesforce using declarative tools.
• Ensure data quality through various management processes.
• Support automation handover and testing documentation.

Skills

Salesforce Configuration

Documentation Skills

User Management

UX and Process Improvement

Attention to Detail

Education

Salesforce Certified Platform Administrator

Additional Salesforce Certifications

Tools

Salesforce

Lightning App Builder

Copado

Job description

About The Role

We're looking for a skilled Salesforce Administrator to join our internal team, supporting and optimising our multi-cloud Salesforce platform (Service Cloud, Field Service, Experience Cloud). You'll handle configuration, maintenance, and day-to-day platform needs, collaborate with development and QA teams, and document test steps for automation. Reporting to the Salesforce Development Manager, you'll play a key role in delivering projects and enhancing platform performance.

This is a hybrid role based at Barton-upon-Humber.

Main Responsibilities:

1. Configure, customise, and maintain Salesforce (Service, Field, Experience Clouds) using Lightning App Builder, Flows, and other declarative tools.
2. Manage user roles, profiles, permissions, and security compliance.
3. Ensure data quality through imports, exports, and clean-up.
4. Document manual test steps, liaise with testers, and support automation handover.
5. Suggest and implement UX and process improvements to reduce manual effort.
6. Deploy work via Copado CI/CD and support release readiness.
7. Contribute to training, documentation, and stay up to date with platform updates.
8. Salesforce Certified Platform Administrator with hands-on Service Cloud experience.
9. Additional certifications (e.g., App Builder, Service Cloud) are desirable; Field Service experience is advantageous.
10. Skilled in Lightning Flexi Pages, Salesforce Flows, basic configuration (Objects, Fields, Layouts, Validation Rules), External Services, Named Credentials, and Prompt Builder.
11. Strong documentation and communication skills.
12. Attention to detail and structured thinking for test case creation.

About The Company

Wren Kitchens are not only passionate about kitchens, but also about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work! This success is thanks to our team, the Wren family, who inspire us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!

• Free on-site parking
• Staff discount on purchasing a kitchen after 1 year of continuous employment
• Individual training budget for personal development
• Free annual eye tests and a contribution to new glasses
• Refer a Friend Scheme
• Quarterly Bonus Scheme