Sales Training Manager

JLA Group; Ripponden; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company in mission-critical infrastructure solutions seeks a Sales Learning and Development professional. The role involves designing and delivering training programs aimed at enhancing the skills of sales employees. The ideal candidate will have experience in a dynamic environment and a strong background in sales training methodologies.

Qualifications

• Experience in a fast-paced, target-driven environment.
• Highly experienced in designing and delivering selling skills training programs.
• Experience delivering blended learning approaches.

Responsibilities

• Design, deliver, assess, and evaluate training for sales staff.
• Conduct training needs analysis to identify skill gaps.
• Collaborate with sales leadership to identify training needs.

Skills

E-learning initiatives

Sales and marketing relationship understanding

Organisational skills

Creative skills

Team player

Independent work

Work prioritisation

Tools

MS Office

CRM systems

Job description

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Location Flexible with regular attendance in either Manchester, or Ripponden Salary Salary Competitive / Depending on experience Vacancy Type Permanent/Full Time Job Profile Job Description

About our business

JLA is a mission critical infrastructure solutions business offering services in Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.

The company offers an end-to-end, on-premise machine supply and breakdown service under the name Total Care, along with additional products and services. JLA is driven by a world-class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers.

Role overview

You will be responsible for the learning pathways of the Sales organisation. Reporting to the Sales Director, you will be responsible for the education and development of both field sales and inside sales employees. You will use traditional classroom, virtual, and online training methods to ensure effective delivery and reinforcement.

Key tasks

• Design, deliver, assess, and evaluate all training and development activities for the company’s sales staff.

• Conduct training needs analysis to identify skill and knowledge gaps across a culturally and geographically diverse organisation.

• Collaborate with sales leadership to identify training needs.

• Create annual plans for Learning & Development initiatives aligned with business needs and growth strategies.

• Work with marketing and customer service teams to ensure shared focus and best practices.

• Maintain accurate training records.

• Build a core competency skills matrix for each sales role.

• Produce reports on sales staff development.

• Coach Sales Managers for ongoing staff development.

Criteria

Knowledge and Skills

• Knowledge of e-learning initiatives is highly advantageous.
• Understanding of the relationship between sales and marketing.
• Confident in all elements of the training cycle.
• Organised, creative, and a strong team player with a can-do attitude.
• Ability to work independently and prioritise workload.
• Work to strict deadlines.
• Confident working with various internal and external levels.
• Ability to challenge views and conventional thinking.

Experience

• Experience in a fast-paced, target-driven environment.
• Highly experienced in designing and delivering selling skills training programs across diverse organisations.
• Experience with Customer Relationship Management systems is beneficial.
• Experience delivering blended learning approaches.
• Experience selling in a premium brand environment.
• Proficiency in MS Office, especially PowerPoint, Excel, and Word.

Personal qualities

• Performance-driven with focus on opportunity growth.
• Resilient, able to operate successfully in fast-paced environments.
• Action-oriented, pragmatic, collaborative, and proactive leadership style.
• Effective at building relationships across departments while maintaining a sales focus.